OACYS Technology — Local services in Porterville

Had Oacys installed yesterday (Friday) and now my wireless printer won't work, and can't hook up our smart tvs. Called for help they said we should have told the technician to hook up the printer, when we were told before ordering it that they would hook up all devices. So now they want to send out a technician on Monday for the printer and charge us! We are not technicians, so were unaware that using the wireless printer would be an issue. The smart tvs say to press the wps button on the router and there isn't one so Oacys said we have to contact Directv for that issue. We are very unhappy with their technical support. We will probably have it taken out if we can't solve these issues. Update: I hooked up our printer but still couldn't fix tvs. Then had a lot of "connection was interupted" on our desktop. Called Oacys again. They sent out a technician and the router wasn't set up right. The signal was bouncing back and forth between wired and wireless connections. He fixed that and 1 of the tvs $160.00 more spent. Now my printer won't hook up to wireless again and I couldn't fix it and can't print....

People have all been nice.......but nothing but problems, they can't fix my issue. Have to load web pages up to 10 plus times, speeds vary, equipment fails.....etc... Starlink is coming, can't wait to cancel this.

Update: Got Starlink, easy to install and working great. No more failure to load web pages, no streaming issues, no dropped connections. Canceled my service and Oacys will not provide a refund for the remaining time that I had left on the monthly bill that I paid in advance because they said I used too much data already. Not a good business model with the other options currently available such as Starlink that has no data limits, is roughly the same price and absolutely dwarfs their service in both upload and download speeds. I'm in the mountains and pushing 200mbs download and...

Service technicians are indeed friendly. Here's the issue. It's 2019! Streaming tv shows & movies is how customers are utilizing the internet. In addition to working from home on laptops & computers. What appears obvious is complete surprise when internet speeds drop to a snail pace. Even when we weren't home for 5 consecutive days, our account showed data being used. Oacys provided router is inaccessible to customer. You must call their office & give them your password. So, in 2019, this company THROTTLES SPEEDS & will unflinchingly reply that too much data is being used. As much as I dislike big internet providers, if you live in Porterville, stick...