Family Pharmacy of Pottsboro — Local services in Pottsboro

Sue and Mark are the best people, they are such professional Pharmacists, always providing the most up to date information and always looking out for each of their customers. I've been their customer for over 10 years and I don't ever plan on going anywhere else!!! Their pharmacy is like the old show "Cheers", where you go where everybody knows your name. The staff are all very helpful, friendly, courteous and empathetic depending on your circumstances for being there. Deb is a great Pharmacist as well. I don't live in Pottsboro but it is worth the drive!!! This is truly a great place to do business, and I tell everyone I know about them!!!! ...

Wouldn't go anywhere else and here is why...!

Last Saturday, I called to get my prescription refilled and was told that it required a refill authorization from the doctor but that I could swing by and get a few pills until they got the confirmation. I mentioned we would swing by after lunch.

Fast forward to a little after 2 PM. Not realizing that the pharmacy had been closed for over an hour, we pulled up in the drive thru and the pharmacist came to the window. I gave him my info and he brought my "loaner pills".

He was so gracious and kind - not one word about the pharmacy having been closed for...

Best pharmacy ever!!! We have never had any negative issues whatsoever with this pharmacy. The staff are so kind and helpful. Especially Nickolas and Cassidy. All of the employees actually look like they enjoy their job. That speaks volumes about a business. Thank you Family Pharmacy for holding the bar high on customer service...