We are all burned out from being overworked, understaffed, and definitely underpaid. Caring for multiple people with different needs to cater to, and not enough help is rough. Most people including family don't know how hard it can be. Then the added stress of people constantly trying to get you in trouble doesn't help. Since I made my anger public, I'd like to apologize for my negative review even if it were true. There may be good people there. For the person I mentioned before: I probably won't forgive myself, but you didn't deserve that. You caused a lot of stress for me when you did what you did at Cherokee County. I just needed closure, I needed you to honestly tell me why back then. Why did you have to publicly humiliate me and set me up? Still that wasn't right of me to post that stuff about you in that review, and I apologize for that. I don't want to be angry at you. You are a good person and I sincerely apologize for what I did to hurt you, because I really did love and care for you. I had no intentions of trying to approach you, I had no idea you worked there. I don't blame you for my faults and actions. I hope you are...
Read moreAn employee of this facility (wearing a PGH&R shirt and scrubs) was extremely rude, and berated me loudly in public over who was in line first at Sam's. I don't know what was going wrong with her that day, but if you're going to go out in your work attire it would behoove you not to spew mean-spirited vitriol in the checkout line. We let you go first after your little tirade, and that still wasn't good enough and you had to "tell us off".
Seriously lady, you had your kids with you. Is that the example you want to set- especially when you're out Christmas shopping?
Your website says of one employee, "Jayme believes that all award winning care comes from a team approach and leading by example".
Was the example I saw last night? Some example.
"She truly believes a happy life is all about family, both work and home."
But clearly this does not extend to interactions with the public. I would never take my loved one to a rehab center where the staff was so mean-spirited. Why don't y'all practice what you preach on your poorly...
Read moreI have been a resident of Prairie Grove Health and Rehab for almost eight years. I have received exceptional
care from All members of the staff. I would recommend this facility to anyone looking for a Nursing Home
for long term care. You will Not be...
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