Tires Plus Inc — Local services in Purvis

I brought my Mercedes in to have two rear tires replaced last week. All seemed well at first. However, when removing the rear drivers side tire (I needed to repair something that was not their fault), I noticed that one of my lug studs were missing. Then, on top of that, their "tech" stripped a different lug stud and the hole in the knuckle for it. So what should have only cost me $45 (the cost to get the tires mounted and balanced), it has now cost me almost $1000 because the knuckle is not repairable and has to be replaced. I'm very disappointed that their "tech" couldn't manage to properly reinstall a lug stud. I do not recommend anyone bring their vehicle to this shop, especially if it has expensive parts...

When we moved in this area, we came to Tires Plus and had a new set of tires put on my wife’s car. We carry the car there to have the oil changed and the tires rotated. Had a flat today, when trying to break the lug nuts they were so tight I couldn’t get them loose. Called roadside service, and even then using an impact, the guy struggled to get them to break loose. I carried to car and flat tire to them and asked if they torqued the lug nuts. The response was “we do not use torque wrenches”. Just to be clear, over torquing stretches the suds and makes them susceptible to breaking. This should be a standard practice with all tire shops. Otherwise I’ve had...

I wanted to use a local place to get new tires and services in addition. I found Tires Plus and am very glad I chose them. They provided great options and explained the differences, along with their recommendations. I was able to get two vehicles done in no time. They take their time and make sure things are done the way they are supposed to be done. The people are friendly and professional. I'm choosing this place for other maintenance needs...