H-E-B — Local services in Raymondville

HEB Raymondville, TX. Send out to other corporate complaint departments. Must be heard...

On 10/31/2025, about 8:25pm I drove into the HEB gas store to pump gasoline and observed the willacy county young male managers family (castanedas) following my drive toward the HEB store. The grandmother of the store manager saw me get off my car to pump gas; shortly the old women got down. They were not pumping gas, they were just parked watching me get ready to pump gasoline at the store. Then I drove up to the HEB store in Raymondville, TX., to buy some items. Then I was being gang stalked by that young manager, other male employee picked up his cell phone to send a quick text message that I had entered the local store. Soon after, both the other guy and young store manager were texting each other and standing watch. I always buy my supplies at the store and choose my items onto cart and usually the other employees don't overly stalk my in and outs from the gasoline pump all the way to the entrance of the store. This store manager lives across the avenue from me and usually gang stalks alot, I've caught this store manager invading my privacy whereabouts and joining with other store employees throwing loud parties and engine loud muffler running in front of my house. I have called local police department due to neighbor party noise complaints. I know thats the reason this store manager is gang stalking with his friends and family members, and causing illegal invasion of my privacy. That is not store management, he is following my whereabouts and texts with his buddy employees and his family to where I drive from and to each place. I catch him driving by several times starring and as soon as I walk outside of my home, this manager overly drives through the front of house and he has someone helping him watch me enter my home too. As I enter my home, he happens to be there driving by. Very strange behavior, he shows mobbing energy.

*Grocery report: been also buying rotten fruits and veggies from the store, and its costing alot of money waste. The food seems good on the outside and when I get home to cut them same day, they are jet black on the inside from: 3-4$ avocados, 3-4 $ mangoes, 3-4$ potatoes, and other produce items. Like if the store manager is purposely not doing his job with the employees, to restock the shelves with fresh produce. Leaving the produce outdated. Disgusting enough.

*Monica Gomez,...

This HEB introduced me to something wonderful...something so rich and decadent that all its neighboring products part to the side for this mandate of Heaven to be amply stocked on its shelf...something so good it'll leave you breathless (if you eat it out of the jar, like I do, you won't be breathing for a minute)... That item is sunflower butter, and it is no longer available at this store for some reason. I'd have to travel to Harlingen or go online to find it. I've brought this issue to management, and although I was reassured that they'll look into it, I haven't seen any results that would indicate that they did. I do, however, see more variety of peanut butter....good ole cheap peanut butter. Of course, I'd be remiss if I didn't mention the copious amounts of almond butter and its alarming number of experimental flavors taking up the space where my beloved sunflower butter should be. The store itself is clean, the produce is always fresh, the shelves are ordinarily fully stocked (unless a severe storm watch wipes out all the toilet paper and dog food. I don't know which is more predictable: the weather or the consumer.) and the prices are hard to beat. The staff are generally courteous and helpful. I've noticed the customer service taking a dive after covid hit, but it's coming back up. It's evident in the attitudes of the cashiers. Most are knowledgeable as they are helpful, some are stellar at what they do, and then you have the bitter of the bunch that makes me question his role within the company. I won't mention any names because 1) it's unprofessional, 2) it won't bring back my sunflower butter, and 3) this review isn't about him. Other than those two issues, my overall experience here has...

They literally never have what I need. Anytime I try to go there to get stuff for dinner they are always missing at least 1 thing I need. So I end up having to put my stuff back or leave my cart cause I now have to drive 30 minutes to the nearest Walmart. Very frustrating. And when you try to ask the manager lady to order the items she'll take your info with an attitude and never contact you back. Employees in general are nice, store in general is clean, it's the stock that's...