I went there with several items such as rings necklaces bracelets and watches to try and determine which ones have value and which ones did not. And sure enough he started moving through things very quickly (which made me a little uneasy). All of the items were an individual boxes and he began to rip them out destroying a couple of the links on two of the gold chains and destroying the (vintage and antique) jewelry boxes. I FIRMLY re-iterated that I wasn’t there to sell the items but only to determine if metals and stones etc.were real or fake SO PLEASE STOP BEING SO DESTROYING MY JEWELRY AND THE BOXES THEY’RE IN! He became visibly upset and said he thought I wanted to sell them and the damages to the chains was “no big deal and easily fixed”. Anyway after all of that I paid him $50.00 for checking things for me and I just wanted out of there as quickly as possible. About two days later I pulled out my bag of jewelry to look over the damages only to realized that my great grandmothers antique watch never made it back home :(. His very quick response to me was that I must have dropped it on my side of the counter and another customer probably picked it up and he can’t do anything about that. Lucky for me I’m very paranoid about dealing with valuable items so I pressed record on my phone and the watch left the counter but...
Read moreI called the store and asked how much to replace a watch battery. The man (presumably the owner) said $10 but depended on the number of batteries. I knew my watch required only one battery so I drove to his store arriving within 30 minutes of the phone call. When I showed the man my watch he requested $15 and wouldn't budge. Since I was already there, I paid the guy but made it clear that I didn't appreciate his dishonesty. Now you may say "what's the big deal, it's only $5" but to me it represents a 50% price increase. I'm writing this review for the benefit of potential customers contemplating an expensive purchase like an engagement or wedding ring where I'm sure you would not appreciate a last minute 50% price increase. Be very cautious with this owner and get everything in writing before letting him start on your order. Don't reward dishonest behavior and ruin an important milestone...
Read moreThis place is a God send. I've been holding on to all of my watches for the past few years (batteries needed changing) and they're all in beautiful condition. Finally I got ahold of this place. I called and the next day all of my watches were working like a charm in less than 15 minutes. One flat rate...very good price. I'm so happy because these types of watches aren't sold anywhere. Plus he offered to repair my Michael Kors watch which I've had so much trouble with getting someone to even look at it without sending it off in the mail to get repaired. Love this place. He's very nice and has 40+ years of experience with all types of...
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