Lux Leaf Dispensary — Local services in Rich Township

Communication there is non-existent 👎🏽👎🏽I am not sure if the staff that are all working there are stoned and can't function properly but whatever it is: Changes from management Need to Take Place. Seriously ,if your business No Longer Accept Credit Cards & Only Cash or Debit . Then all of your advertising & website &it be written on the front door & your Google ads should reflect that decision.As well as all staff that answers the phone need to TELL THE CUSTOMERS That too..Not wait until your at the counter and ready to make payment. Then it's,"Oh no.. sorry ,we don't take credit cards... because of..(Insert any lame excuse here)"👎🏽👎🏽 issa no for me coming back at all. Listen, time is Money and I don't have either to waste. I rather stay in my area verses coming all the way here only made to look foolish and the staff looking at me like I didn't just come to this same place last week and used the same form of payment. Hear them tell it,it went into affect yesterday.today...

Edit: I emailed them, they called me and didn’t leave a voicemail. Got an email later or the next day telling me there was no answer. Well, yea, I’m not going to answer a number I don’t recognize and if a BUSINESS can’t even leave a voicemail or follow-up text, but they’ll send an email saying there was no answer, the lack of professionalism is more reason to just not go or believe in them.

I placed an online order and took out money beforehand to pick up my order. I get there, they tell me it was an error and I can’t get it for that price. I only have the money needed for what THEIR website told me it would cost, and I’m not going to pay an extra fee to take out money at THEIR atm for THEIR mistake. First time, probably the last time. The guy at the check in desk was cool, so was the guy in the line. Selection is decent. But...

I had an amazing experience with Amanda, the budtender at Lux Leaf From the moment I walked in, she was friendly, knowledgeable, and genuinely passionate about helping me find the right products. She took the time to understand what I was looking for and made excellent recommendations based on my preferences.

Amanda’s expertise really stood out, she explained the differences between strains, effects, and product types in a way that was easy to understand. She didn’t rush me and made sure I felt confident in my choices. Her customer service was top-notch, and you can tell she truly cares about her customers.

If you’re visiting Lux Leaf, I highly recommend asking for Amanda. She made my experience enjoyable, informative, and stress-free. I’ll definitely be back thanks to her...