Walgreens — Local services in Richardson

Currently on hold for the pharmacy for over 20 minutes. The automated system started out saying there were 3 callers ahead of me. Now for the past 10 minutes its been saying "there are 2 callers ahead of you". Why on earth does it take this long to talk to customers. They need at least 2 people answering the phone if they are going to be this busy. All I'm trying to do is find out if my RX is ready and how much it is. That should take all of 2 minutes. This is ridiculous!! Get it together!!!

UPDATE: A lady finally answered my call and when I told her what I was wanting she tells me that her computer is down and they are waiting for it to come back up if I want to hold and I said I have been on hold for over 20 minutes and she very rudely said "Well there nothing I can do about that you will just have to call back or wait until my computer comes up." So I held for another 3 minutes only for her to come back and say that it still hasn't come back up and asked if she can call me back once the computer is up. So I told her yes....all I know is I better get my call back or I am raising hell and then taking my business elsewhere!!

UPDATE: I did get a call back about 5 minutes later and they said my RX was ready. I will continue my business with Walgreens but not at...

Very poor service regarding administrating vaccine. Extremely uncivil pharmacist. Filled out the vaccine consent form four days prior to my appointment but when I went there 15 minutes prior to my appointment then the associate told me to fill the consent form. I told her that I already submit it. It seems that their system has a problem but the associate was unapologetic and told me that I did not answer three questions. I told her that these three questions were not there when I filled it online. It seems that online form is an older version of the consent form. And when I asked the associate to submit the vaccine information to my doctor then pharmacist told the associate to take the information myself to the doctor. When I told the associate that this information is there on the form then the pharmacist said that you take it to your doctor and something more which I could not understand because she said that conversation while passing by and not coming to the window where I was standing and talking to an associate. The pharmacist was over talking the associate. Will not go to this...

Today at 3:00, I called this specific Walgreens. After a waiting period, I was connected with a pharmacist. I asked the pharmacist if the store had typhoid vaccinations. He replied yes. I asked if the Walgreens allowed walk in appointments to administer the vaccines. He said yes.

After 15 minutes I arrived at the store location. I went to the pharmacy and asked for a typhoid vaccination. The pharmacist replied that they had typhoid vaccinations in stock, however that they did not have anyone licensed to deliver the vaccination. I asked why they stated that they had walk in vaccinations only 15 minutes ago. The pharmacist seemed apologetic, however did not have a suitable reason other than sorry.

Also, while waiting in line, another lady heard of this predicament, and told me that similar situations had occurred with her and that certain people answering calls were not qualified and sometimes had no idea what they were talking about.

Unfortunately, it is for these reasons, I do not recommend visiting Walgreens, especially this...