Walsh's Ace Hardware — Local services in Richland Center

Came in for an AC unit. took forever to find help. When I found someone he laughed at me and said the ac units were in the middle and I had passed them. Ok cool, I pick one up there’s no price but I scan it in app and it says 144.00 since the employees had no idea. Went up front had it scanned and said it was 189.00 they had a manager come up and look at the scan and had a proud attitude and said the 144 price was “online only” I said ok I’ll order online and left the store. In my car I saw there’s and option to pick up in store by ordering online that wasn’t mentioned in the encounter.. weird..

Wouldn’t recommend more about being right in the moment than...

We purchased a riding lawn mower from here so when the belt broke we thought it was logical to have them fix it. I was told when it was picked up it would be a week. A week went by and no word so I called. Then I was told should be done by end of week. Second week came and I called again. Then I was told they don't even look at them for 2 weeks. Why have that rule? Neighbor check when he was in the store and he was told they had to order the belt so would be another week. Mean time it's been raining and grass continues to grow. This service is unacceptable and I will never do...

Great service, employee's knowledgeable of where things are located in the store. They need to train their employees a lot better, especially ifbpreforming a service. I purchased 4 key blanks to have cut. I could have understood if one key even two keys wouldn't work, but all 4 of them didn't even come close to working. I took them I to the Muscoda store to see if they could re- cut them and buff the edges. So far the got 2 keys to work, won't know about the other two until I go to...