They completely destroyed my rental props the biggest one was already outside of their venue and a bar. Event ended at 3AM and within an hour they damaged everything we had there and the manager lied about it. Ridiculous how they treated my things. DO NOT BOOK WITH THEM. Then they allowed another vendor to pick up their items in perfect shape at 6AM. The event planner was there at 3:50 and I arrived at 4:20AM. The event planner told management we would come get it and they still didn't care to securely remove my items. No matter what, my items should not have been damage in...
Read moreEssence Venue is Gem of an event space. We had our corporate launch there. The place rivals and surpasses any other spaces I have seen in terms of size and decor!!! Essence is gorgeous!!!! Their event staff led by Geraldine took all the guess work out of the situation. She gives service the DIAMOND glove treatment. They were sooooo accommodating. We have had events from Miami to Atlanta and this by far has been the best service we have received hands down. All of our guess were raving about the venue!!! We definitely will be using...
Read moreThis venue destroyed props after an event, despite clearly agreeing to a pickup time of 10 AM. The event planner left the venue around 4am and the prop maker arrived shortly after to pick up her items. They intentionally decided to wait until after the party planner left to start destroying specific items but left the marquee letters in tact and set them outside neatly. This is unacceptable and I do not...
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