July 2023 I purchased a new doosan dx140lcr excavator from ellins.may 2024 Started having issues with the machine starting to bounce and was really hard to operate for more than a few hours at a time. UNFORTUNATELY this excavator is used for my business. Now it’s been 6 months waiting for this magic part that is going to fix it BUT it’s on back order till January 2025 mind you this is September 2024 and the excavator was at the shop for 2 weeks and nothing got fixed so we got it back and was told use it as little as we can till the kit comes in.Doosan service rep was out and said yes we have a problem. Well kit came in and yes January so got the excavator to the shop to install and back to work right NOPE the excavator is still there going on 7weeks nobody has any idea how or what to fix not even the manufacture Doosan has been horrible to deal with. Have asked for some similar to use till mine was fixed and then asked again and they say we don’t have any wow I have bought a new excavator and loader for this place it two months and this is the customer service you get when doing business with...
Read moreI bought a brand new baler from them last year, but they will not even order any parts for me, because I don't have a credit card. Well I ordered what I needed from Ina Store, just down the road a few miles. I will never recommend them to anyone, and would return my baler and buy one elsewhere if that was an option. I don't know who came up with their company policy, but they need their head examined. I will go somewhere else for my next discbine or round baler, and Ina Store said they will sell me the New Holland parts...
Read moreSpring. Farm. Ellen’s... With spring comes equipment prep for upcoming hay season, and what better place to go for parts and twine than Ellen’s! Look forward to, and love the season! Trips to Ellen’s means good product, good service, and a visit with Carl! We also love the products available for grandchildren, such as tee shirts, tractors, and other toys. Been purchasing from Ellen’s a long time and will continue to do so. Good product and good service! Love...
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