Master Bathroom Quartz Installation - A Total Disappointment
I had high hopes for the quartz installation in my client’s master bathroom, but the entire process was a disaster from start to finish. There are noticeable gaps between the quartz and the trim kit in the shower which the installers tried to cover up with excessive silicon creating a sloppy finish. The installers cut the hole too large. The vanity backsplash was not centered on the plumbing. When I reached out to the owner which was the installer, he agreed to correct the issues.I was ignored for 6 weeks. I drove to his place of business and he refused to speak to me. He refuses to take responsibility for the mistakes. There has been no customer service so buyer beware. For the price I paid, this level of unprofessionalism and lack of quality is...
Read moreThe Hatcher family is very proud of their new, upgraded kitchen and bathroom countertops with all new sinks and hardware updates. Totally pleased with both the final outcome of the installation (Dec 2022) and the utmost professionalism displayed by Sonny and his employees at Custom Fabrication out of Crawford County GA- Roberta!!!! Lastly, a few before and after pics attached for your review!! Al &...
Read moreWhat a wonderful experience. During the building process a home owner, will unfortunately, experience significant issues and stress. Such was not the case with Custom Fabrication By Sonny. Sonny , his staff and custom installers were professional, prompt and knowledgeable. All I had to do is relax, and let them take the wheel....
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