Benson's Outlet Appliance Center — Local services in Robertsdale

We full time RV and our residential fridge went out after only 18 months. We went to big box stores in search of replacement only to find out that inventory for the size we needed would be 4-12 weeks. We had been without a fridge for a while and decided to go try Bensons in Foley. We found they were extremely helpful and could get fridge we wanted much sooner. At the same time we said we were going to check out Bensons outlet center first since it was so close. At first glance we didn’t have high hope because we thought they couldn’t possible have a cabinet depth fridge to fit our RV in an outlet center. Turns out we were wrong. Anita was so helpful and we did indeed find a fridge. It did have a dent but the price was amazing. The staff at both Bensons locations were so friendly and helpful and we are so happy with our purchase. The fridge works great and despite the dent in lower right corner looks like it was made for our RV. I highly recommend both Bensons and Bensons Outlet and we enjoy supporting...

Bought a refrigerator from them 2 months ago. About a week after installation I noticed some condensation at the top of the doors. Never having had a side by side fridge, I thought maybe it was normal and didn't think much of it. About a week after that it got worse so I called to see about having someone come out to check on it. I called 4 times and left 4 messages and no one has returned my calls. We got home from an overnight trip tonight and our refrigerator is not running at all. Can't help but think this could have been avoided if someone would have just called me back and honored their warranty for a year. Now I'm out $300 in groceries for the second time in 2 months. I'll gladly remove my review if someone would just call me back and come fix my fridge.

Edit: Someone called back this time and we have an appt...

I went in and had a good experience, we were quoted a price on a fridge and told to wait the weekend to be sure it was working and that we’d be called back on Monday. When Monday came I was never called so I called and was told the refrigerator was not cooling properly. I showed up at the store 30 min later and there was the refrigerator marked $1000 more than we were quoted and reading 0 degrees, cooling perfectly. When the sales lady saw us she immediately sent another sales lady over and never got up to speak with us. Our first experience was so pleasant we were looking forward to doing business but will never give them our business now that they were...