Total Sports Enterprises LLC — Local services in Robinson Township

Total Sports Enterprises (TSE) is a highly-respected and trusted sports memorabilia company and of the finest I have ever dealt with in the industry. I have attended numerous TSE-sponsored in-person signings (Chris Boswell, Evgeni Malkin, Sergei Gonchar, Hulk Hogan, JuJu Smith-Schuster, James Conner, Heath Miller, et al.), and these events are always conducted in an efficient, organized, and professional manner. One of the things I like the most about TSE's in-person signing events is that they have always allowed for lean-in photos with the athlete and actually have a designated person who takes the photo for you on your phone/camera. This allows for an added keepsake from the event for the collector and does not impede the flow of the signing. In addition, TSE runs regular specials on authentic autographed sports memorabilia on its website, complete with sale items and super deals, which allows you to pick up great signed pieces at a fraction of the price. Lastly, TSE's customer service has always been very responsive and helpful. In one instance, I had an issue with my order, and upon notifying them of the problem, they contacted me right away and provided several options for a suitable remedy. I fully recommend Total Sports Enterprises for all of your sports...

I've never been to the physical store (once this Covid craziness is sorted, I'll be on the first plane to Pittsburgh to visit) so this review is to do solely with my online experience with TSE.

From my first order on my birthday, treating myself to a Ryan Shazier Jersey to see what the service/quality etc was like, the moment it arrived I knew this was a good choice.

Since my first purchase mid/late 2020 I've gone back over and over again to build my collection of Steelers signed merch with TSE. (If you haven't taken part in their live Facebook box breaks you're missing out!)

I now have nearly 30 mini helmets, along with signed pictures and footballs at great prices from TSE and cannot recommend this company more.

Their customer service is (as Spinal Tap would say, turned up to 11!) and I wanna give a shout out to Keri for going above and beyond many times when things may have been slightly delayed or an item went out of stock, that I was always informed, offered an alternative and always making sure my items arrived without fail!

Here we go...

My son loves getting autographs and TSE used to be the place to go but after yesterday I will never return. TSE used to have a limited amount of tickets sold so that the one hour time slot for a player could be met. That’s not the case anymore, now they have these VIP tickets which Cost more and they have unlimited amount of them so that you just wait in a longer line and the time slots run over. TSE only introduced this over the summer and before it was introduced the lines were organized and timely. TSE “employees “ yesterday had no idea which lines were for what player and where they began and ended. No organization whatsoever but it didn’t really matter either because when I told an employee I would never be buying another autograph from them again they said that’s fine! No apologies nothing but indifference and the customers treated like cattle who pay tons of money in your store every year! If you’re interested In getting autographs somewhere go anywhere...