ThaiFoon Pittsburgh

I love Thai food but have never been to Thai Foon before. After my experience today, I will not be stopping there again.

From the poor service to the dry curry fried rice to the ineffectual manager, it was a bad experience all the way around.

First, I had to wait almost 10 minutes for a server to come by. When she brought my Thai iced tea (and quickly walked away), I discovered the glass was leaking all over the table from a crack down the side of the glass. When the server came by 5 minutes later, I told her and she took the glass to replace it. I thought she would also bring a cloth to wipe the table off, but she put the glass down and ran away again. I used my only napkin to wipe the table and asked for more napkins when she was passing by. The server was clearly annoyed at this request, and when she brought more napkins, she literally threw them on the table.

After waiting 45 minutes for my food to arrive, it was dry and had very little curry sauce on it. After waiting another ten minutes, I explained to the server that the food was dry and I would like some more curry sauce if they had it. She looked at me and said "I dont understand a word you're saying" I then asked to speak with the manager.

The sever never returned to my table.

The manager never came, so I asked another server for the manager. I explained to the manager what had happened, and he told me I could order something else. Since I didn't have time to wait another 45 minutes for my food, I declined and asked him for the check. He brought it but no discount. I asked for an adjustment and received a discount of $1.90 on a $20 check!

When I paid my bill and asked how he came up with that amount, he said "that's what the computer told me". He then told me that I could have ordered something else. I had only eaten one-fourth of the fried rice since it was so dry.

All in all, a disappointing experience at Thai Foon.