First Cash Pawn — Local services in Robstown

Customer service was bad I talked to an employee who told me his supervisor said "we don't take drums" "we don't have room" then I asked to speak with the supervisor he talked to he slowly moved over to the manager and asked him something. The manager Roger I think his name was then proceeds to tell me that the "supervisor" the employee spoke of was him. Anyways gave me the complete run around not even asking to see the drums. Anyways he then pulls me outside to say that there are some things they only take seasonally...okay I have seen drum sets in pawn shops since I was a...

You should be able to negotiate prices for either buying or the amount they give when you pawn or sell but nope they tell you this is the price and that’s that they even walk away from you when discussing price if you show any type of disagreement they refuse to do buisness even as far as not letting you pawn or sell anything wether you are a faithful customer or not doesn’t matter to them I’ve exchanged hundreds of dollars with them and that could matter less to them other stores are fair and negotiate price which should be the name of the...

Worst customer service ever! That female Marissa that works there was helping out some man. I was the only one standing in line and she looked at me and didn't ask if I needed help nor did she tell me that someone would be right with me. I was the LAST customer in the whole store and did not get acknowledged at all! The only one who saw me was the manager who had to tell one of them to help and of course someone else came to help after another 5 mins standing there smh. Keeping my business at the...