Bea's Jewelers — Local services in Rochester

⭐⭐⭐⭐⭐ 5/5 Wow — Bea’s truly exceeded every expectation!

I originally went in for a new wedding band because my set hadn’t fit me in about 4 years due to a major weight loss. When I spoke with Bea, she let me know they could take a look and quote a resize/repair on my original rings as well. I’m so glad I brought it in!

It needed a lot of work! The repair list barely fit on the receipt! so I wasn’t sure if it was even fixable. But they called to tell me they could repair everything, realign my center stone to the center of my bands (which was never properly centered!), and resize it… all for under $500!

When I picked it up, I was blown away. It looks brand new again and fits perfectly. My husband and I are beyond happy!

Amazing service, quick turnaround, fair prices, and genuinely kind people. Thank you, Bea’s, for bringing my 20-year-old wedding set back to life. I highly recommend them to anyone! I wish I took a before but here are my rings and the band...

Man’s Wedding Ring fell apart just before the warranty expired. They wouldn’t believe me! I was over by a few weeks. But As a rewards customer, I was going to buy my daughter a Christmas present there. Not anymore. Great Actors, Can sell you anything, worst customer service ever!!!! Bought both my wife’s engagement ring, wedding ring and of course my ring there. Never again will I be a customer at this establishment!!! They sell junk. I used epoxy from my metal shop to put it back together. Customer Service is not a real thing anymore. Thanks for nothing ladies, but I’ll still pray for you.

UPDATE: a little easy metal work and it’s stronger than new! Final cost. .03 cents. This...

My experience was A++! I walked in with an idea & budget in mind, & let me tell you Lori & Sherri NAILED IT! Not only did I receive spectacular customer service, they really took care of “my vision” creating a very special piece of jewelry. I was so over the moon, I returned about a week later to buy two more timeless creations. To say thank you to Lori & Sherri simply isn’t enough! However, THANK YOU‼️ I would like to add, I have purchased several pieces of jewelry at Bea’s, beginning in the 90’s before Google reviews existed, & each of them have been gorgeous & worth every single penny. Thank you again...