Register ran up my items but the employees refused to sell them to me, well I could have one item. Asked where I found them at and then said she didn't know where I found them at because they weren't suppose to be there. Well, they were where I said they were. They should read the DG policy to know what the proper procedure is. It is the same across the board. Also watched a little boy pick up a candy bar that had expired in May...it is August...the whole box of candy was expired. Out of all the DG stores I have been to....Rock Rapids and Larchwood are the worst as far as being knowledgeable of the store policy, rudeness and not at all the same experiences as I have had in every other DG. Next time I'm in Iowa, I will just keep driving. There are plenty of other great...
Read moreHad the worst experience there. Upon entering the store by the potting soul they had ice scrappers that scanned a penny I put them all in the cart this mean lady named Shelly said I can’t sell them to you they are in storage I was like no you have to showed her the policy for dollar general she took the box they was in put it behind the counter I turned my back for 2 seconds while on FaceTime with my daughter she took my cart and put it behind the counter I asked for her manager said she was sick upon leaving right above the one box was another with smaller scrappers for a penny wouldn’t sell them to me either while walking out she told me to F-off I’m waiting for a call back from...
Read morePoor attitudes. Everytime and I mean everytime I go in there. Same with a lot of the local stores around. Attitudes and rudeness. Unprofessionalism at its finest. Because of this i don't even want to shop in rock rapids. Because im tired of the immature attitudes and angry faces. You don't like your job? Quit! Don't need your judgments or your attitudes when you are by far far from perfect. Lifes already hard. Let's drop the im better then you attitude, do your job go home. Another time I went in there. One of the ladies working there was smoking Marijuana in...
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