Tractor Supply Co. — Local services in Romney

The best place to shop in Hampshire County WV! Whether you are shopping for yourself, your best friend, or beloved pet; they are a one stop shop.. & still you always walk away with something a little extra. Especially around the holidays! During this time TS has a huge variety of home decor, candles & warmers, toys, etc; at prices that you would never find elsewhere. I visit this location on a regular basis. Each & every time you enter the store you are greeted by an employee with a warm & cheerful greeting. This TS has always had amazing customer service. I have a 60lb Pit Bull & a 210lb Mastiff. My dogs have always been greeted warmly, I am asked about them & they are showered with attention. My dogs love visiting:) I absolutely recommend the TS 4Health dog food. If you have never tried it, they will give you a small 5lb bag for your dog to try for free!! I use the Pet Wash Station they have at least once a month. Everything you need is supplied; a ramp into the metal tub, you then latch to their collar, wash, shampoo, towels, blow dry, brush, nail clippers, etc. All for $9.99! While I’m here I always have to take a peek at their clothing, jewelry & clearance. I always plan a trip to come back without the pets so I can shop more of what TS has to offer! On the way out, one of TS’s awesome employees always gives my dogs a treat. This is the type of place that you get to know everyone by name - Carol (Store Manager) & Dillon (Assistant Store Manager) - You’ve shaped this store into what it is.....

I have changed my review and star rating from 5 to 1.

Since the change over of new management, the store has been in shambles. The in-stocks, well, they aren't in stock. The good staff members have drifted (or have been forced) away and the store now looks like the typical Tractor Supply - trashed, dirty and out of stock.

No longer will I go out of my way to come to the Romney store. I have become so disappointed with the Company. I mostly shop at competitors who seem to want my business. This particular store used to stand out, but not since they replaced the manager who opened this store.

SHAME ON YOU...

I would rate it higher but its always a hassle to get the things we need. I understand that some things sell out quickly, or that they move at a higher volume than expected but I worked retail for 10 years at a chain much larger than TSC and had no problem keeping up. Your manager needs to learn how to order items for special order and to keep instock up. Its ridiculous to me that I have to go outside and wait for someone to load me a 5 gallon bucket of hydraulic fluid when there is clearly a place marked on the mod for it. This wastes my time and the stores...