West End Jewelers — Local services in Russell

This place is amazing!!! I was searching for the perfect bridal set to upgrade from my previous one. I went to several locations in Ashland Kentucky and online but was unsatisfied with the rings and bands available. I was encouraged to visit West End Jewelers by another satisfied customer. When I walked in the ladies were professional, kind, and attentive. They were able to find the bridal set of my dreams at a fair cost. Not only did I have the blessing of their company but I also was introduced to the owner. She too was professional, kind, and attentive. I walked out extremely excited to show my husband my set. I also told my husband that West End Jewelers has additional beautiful jewelry pieces I would like in the future. I own a business so it is important to me how I am serviced because I serve others with respect, kindness, and with professionalism. These ladies met my expectations. I will be a repeat customer and I hope others will take advantage of this beautiful shop with extraordinary...

I contacted Jackie before she was fully open (several years ago at this point) she was incredibly helpful from day one. Since then I have purchased multiple pieces, she has helped to create new custom designs for old stones, and was even able to help my husband pull off a surprise gift for a special occasion. But most recently I had to contact her for help in replacing my stolen wedding set, the compassion and customer service is genuine. I tend to be very picky and indecisive, and she’s...

One of the most beautiful facilities to facilitate your special memories where every facet of the experience is top notch from beginning to end from the time you enter the door until you leave with your special gift 🎁! You don’t receive that individualized appreciation or time from retailers!! Shop small!! Shop where your heart is heard and counts. Even after the purchase. Jackie is more than proficient and professional - she brings in class acts to make sure your selections are...