iFix Tronics — Local services in Sacramento

I had a ps4 with a broken hdmi port, so I went to this business in order to see if they could fix it. However, without my knowledge, my father had already gotten it fixed and checked over so that everything worked, so when the business owner and I looked at it, it worked fine. For some reason, though, the owner took off the cover of the ps4 and claimed it was broken. He said that a piece of plastic was bent and that apparently, the last person who had opened it did not replace it correctly. He said that the power button wouldn't work without getting fixed.

I felt something was off, but I know little to nothing about game consoles, so I just shrugged and said "fix it". He then brought out an entirely beat up and filthy cover, replaced with the original slightly scratched up cover, and charged me $40 for it. I felt that this was too much, so I said as much. This time he pointed to a little metal part and said that it was bent and would not work. I vaguely noticed the disparity, but did not think about it much. I said again, that still seems a bit much, but he just shrugged and told me "parts are hard to find". I will add that this was after he turned on the ps4 to see if the hdmi port worked and saw that the system worked perfectly fine.

As I left, I couldn't help but feel as though I'd been ripped off, so the next day, I went in with my father (who has far more experience in marketing and the such than I do) and asked the owner for a refund and the original cover back on. He said "sure", and added that doing such a thing was a bit of a waste of his time, and he wouldn't do it again. He then proceeded to reiterate, three times, that I had been the one to tell him to fix it. He then added that without the different cover, the power button wouldn't work, despite the fact that it did before he saw it.

He then took the ps4 behind the wall, where we couldn't see what he was doing, and replaced it. I will repeat that the first time, he did it in front of me, and the second time, he made sure we couldn't see him. He then handed it back to us and said, once again, that the power button wouldn't work. I took it home, plugged it in, and lo and behold! The power button did not work. I opened up to cover to see if I could if anything had changed, but I do not own the necessary screwdriver head to unscrew the cover, so I could not tell.

Afterwards, my father and I took it to the business where he had the hdmi port fixed and the entire system checked over, and who told him that the ps4 was in perfect working condition. That is where my ps4 is right now, trying to see how exactly a perfectly good cover was made to make it so the power button did not work.

I will never go here again, and I highly advise that anyone who has a play station, please go somewhere else. He looks for people who seem to not know much about electronics and uses their lack of knowledge to rip them off. If you need a repair, then I highly recommend that you go somewhere else. Cell phone repair shops are better than this business. I will place an edit to this review once I know what, exactly, this man did to ruin my ps4 and try to get me to come back and pay more.

EDIT: I have just heard back from the repair shop where my father originally had the ps4 repaired. The owner of iFix Tronics tampered with the cover on my ps4. The metal rod connecting the power button to the system was forcibly bent in a way so that it would not connect.

This business owner tampered with my ps4. He vandalized my ps4 because I realized that he ripped me off, and got my father to assist me in getting my money back.

Unless you want someone to ruin your device when you call him on his lies, do...

I dropped off an iPad Air 2 to be checked and fixed. He stated he would call me the next day. No call the next day. I ended up stopping by to check on the progress and he had never even started the process of assessing g my iPad. He, then, stated he would call me back in 30 minutes... which he didn't. I ended up calling him later that day. He couldn't fix my iPad Air 2. But I also couldn't pick it up until the Tuesday after since he was closing.

So unprofessional. His inability to call me back set me behind 1 week from fixing my iPad. The inconvenience I went through calling him back or going back to his business to check on the progress was frustrating.

Just skip this this place if you want your electronics fixed. It was shady and unprofessional. There are.so many other reputable business out there like UBreakIFix who are...

I was informed that this man and his wife tan buys stolen apple products. They can be locked he just part out . He will buy anything stolen . You ever wonder why you can't find your iPhone once stolen through app because he parts them out. He is fully aware of buying stolen things . Which is not Right. We are in the 21st century you would thinh he do better. He moved location because of him buying people stolen stuff instead of giving it back to the person it was stolen from he parts out . Everyone knows how apple works so does he and he is wrong also is a fruad . If he is doing repairs to anything apple it's repairs with stolen parts .they also speak in a different language other then English when they are being fruad his wife so watch her she will start talking...