WORST Butcher experience I have ever had! That is also saying a lot because my husband and I are both military and have lived all over the country and Europe.
First off, the place smelled horrendous, and not like a butchered meat kind of smell. Secondly, and most important of all, their meat is NOT fresh, it's FROZEN, ALL of it!!! It blew my freaking mind. I have never been to a butcher to receive frozen not fresh meat. That's kind of the point, you go to the butcher and pay higher prices to get fresh, quality meat. Next, as I previously stated, you go to the butcher for quality meat.... We ordered Filet Mignon's and they had to be some of the fattest Filet's I've seen! You buy a Filet to have no meat basically and these had more fat then Sirloin's at Outback. At first, I just thought I got two bad ones so they let me pick mine out but they were all fatty.
To make matters worse, as they sent me to the freezer, yes the FREEZER, to pick out my 2 Filet's, some of the bags weren't even sealed! Unfortunately, the bag of 2 Filet's I settled for, unbeknownst to me, was one of the ones not sealed and was open. As we were walking to the Register with it to swap it out, one of the two Filets fell out and onto the shop's floor.
Sadly, it doesn't end there it gets even more unbelievable. After it fell out, they didn't just pick it up and throw it away, two of the employees stood there awkwardly staring it as if they weren't sure what to do with it. Therefore, they asked an employee behind them and instead of picking it up and throwing it away, she grabbed a paper towel, picked it up, and carried it to the butchering area LIKE THEY WERE KEEPING IT!!!! I was so grossed out. And no, she wasn't using the paper towel as a way to keep her hands clean, she already had gloves on, so the paper towel was for the meat. It blew my mind. Frustrated and grossed out (worried about even the safety of their meats), I asked for my money back and left. Please, if you want quality, fresh, NOT frozen meats, that are SAFE, do NOT get your meat from there. Mind blown.
P.S. The one positive thing I will say though is, they were really friendly,...
   Read moreIf I could leave zero stars I would. Kelly who is the owners Mikes daughter she talks to her customers as if she does not want them to ever come back. I purchased 3 boxes of raw dog food and the Turkey bubbled up and was spoiled, mind you the meat was stored in a freezer. I called to have to meat exchanged for fresh, It was NOT even 30 days yet, she said she could not do that because no else complained about the meat so she offered 20% off when I tried to use the 20% off she denied because she said I was trying to combined discounts. She was referring to the discount you already receive when you purchase a certain amount already. I was not ok with that because my dog need her food and so I feed her one of the turkeys and she ate it then throw up outside! That's frustrating. Kelly tried to disguise her "kind tone" as not being rude or helpful. I bought big orders for 4 months never had a problem until just this order! They did not want to loss out on "profit" so bad that they lost a lifetime customer. The owner Mike still has not returned my calls as I left him 4 messages. Their lose not mine. People if you get anything from this PLEASE give yourself the respect you desire because one else will. The businesses need you to survive so you should get that respect as their customer. If you dont get it. Refuse your service they...
   Read moreFive Stars – I Found My Meat Mecca
Walking into Mad Butchers is like stepping into a carnivorous wonderland. I half expected a choir of sausages to start singing when the doors opened. The variety of meats? INSANE. If it once mooed, oinked, clucked, or gobbled—it's here, and it's probably on sale.
Let’s talk meat packages. These things are so big and beautiful I felt like I was adopting them. “This here’s the Ribeye Rescue Pack, comes with three steaks and a dream.” I bought a meat bundle so hefty I had to call in a spotter to help load it into the car. Gains.
Prices? Competitive doesn’t even cover it. I walked out with enough protein to open a CrossFit gym, and I still had money left over for their pet treats—because even my dog deserves filet mignon-adjacent chewables.
Clean? You could eat off the floors. I wouldn’t recommend it (tripping hazard), but you could. It’s cleaner than my own kitchen. I’m considering hiring their staff to deep clean my house.
And the employees? Absolute legends. Friendly, knowledgeable, and just the right amount of meat-obsessed. One guy recommended a pork rub so passionately I half expected him to recite a poem about it.
If you love meat, pets, & deals, Mad Butchers is your holy land. 10/10,...
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