AT&T Store — Local services in Sallisaw

I’ve had a problem with my phone today with it locking up and it kept locking up again and again so I went to my local AT&T store to see what was going on and Megan told me I must have tried logging in with the wrong password more than once, after telling her I always use facial recognition she tells me that’s the only way it happens making me feel like it’s my fault! I work with several people with IPhones that has never experienced this so I check on getting a new phone and she says with my phone in that condition I could not trade and would have to add another line and pay $1199 for this new phone making my bill well over $300 a month. So I decide to wait it out and sure enough my phone came back on but decided to go ahead and trade hoping not to have this same problem. I leave work early to get there and see how much it would be with my phone working again. I show up at 5:55 doors are locked, so I knock on the glass still no response. I’ve bought several phones here over the years but after today’s service I think I’ll be going somewhere else! I’m sorry but I’m in retail myself and if she would have tried helping a little more (offering to help me find the place and time they were open) with less attitude and helped me when I rushed back over I wouldn’t be writing this...

Outstanding Service from Chad Langley at AT&T Sallisaw!

I can’t say enough good things about the service I received from Chad Langley at the AT&T store in Sallisaw, Oklahoma. He went above and beyond to help me get my account in perfect order. Not only did he make the process of adding a line incredibly smooth, but he also helped me take over responsibility for my brother’s line—bringing everything together under one plan.

Chad was professional, knowledgeable, and incredibly patient, making sure every detail was handled correctly. He explained everything clearly, answered all my questions, and made what could have been a stressful process completely hassle-free. It’s rare to find customer service that’s this efficient and friendly at the same time.

If you need help with your AT&T account, adding lines, or managing your plan, Chad is the guy to see. He’s a true asset to the store, and I highly recommend him to anyone looking for top-notch service!

Thank you, Chad, for making this such a positive and...

My husband and I went to the AT&T store in Sallisaw, OK, we were moving our phones from another cellphone place to AT&T. We arrived about 1pm and Karissa waited on us. We could not get our phones switched over from the company that we were with. Karissa worked with us about 2 hrs. and we still could not get our new phones. We went to lunch for about 30 minutes and we came back and she kept trying to help us and she finally got us set up. All total we were there about 2 1/2 hrs. She was so kind and very professional yet she was so patient with us. We appreciate her so much. The next day I went back and Dylin waited on me and fixed everything I needed help with on my new phone. Both of the people we worked with were amazing. You are very blessed to have 2 people who work for you who have the ability to help people with all kinds...