Hot Springs Pools, Service Inc. — Local services in San Diego

I was introduced to Ulices and Hot Springs Pools thru my realtor. Home has a complex (my opinion) pool with 5 Motors- Water features and Swim Jets and Roof Solar and Gas Heat. System controlled with Pentair wall module. To say it was a challenging system to understand was understatement. Ulices (owner of Hot Spring Pools) took his time and patiently reviewed system and explanation of operation in polite, patient and very knowledgeable manner.

Knowledge of Pentair systems extensive. I had filed a home warranty claim on an error that the main pump- Pentair Intelliflow Variable Speed Pump with built in keypad and digital display. Ulices shared his thoughts but i thought using home warranty might be best route in mitigating expenses. Sadly the Home Warranty dispatched another company and their service was considerable less than par. That particular rep was rude and funny as it was- didn't know much about Pentair. Ulices happened to be there on his routine maintenance- and ended up sharing his expertise and knowledge and teaching the dispatched warranty rep. Sadly it didn't play out well and was basically a waste of my time, patience, and money with home warranty company (not to be named). Anyways...

Ulices recommended going with the PentAir ScreenLogic and Remote System Controller which hooks up locally to my wi-fi. With his recommendation and help programming and setting it up- i can easily remote into my system and check temperatures, turn on Solar /Gas heat ahead of time and even turn on features for visiting friends while i am still at work- ALL from my Phone & Easily. Ulices patiently took the time to explain features and operations of App.

His monthly rates are very competitive but it's his attention to detail - and product knowledge in addition to quick response time to text, calls, questions, and concerns as well as being so polite and considerate - Earn him a 5 Star Rating from this very satisfied client.

Thank you Ulices and Hot Springs...

Before finding Hot Springs Pool we had very questionable pool service for five years that never did more than skim the top and would always say everything was fine. Our previous pool service nearly ruined our entire service. Thankfully we found Hot Springs Pool where Ulices De La Torre really lived up to his motto, “You Do the Swimming, We Do the Rest.” Our filters were dirty and clogged, the antenna was broken, our pumps were struggling to work, and for being a salt pool there was no salt actually being put through our systems. Hot Springs Pool was quick to fix all of this and now our pool is finally clean and useable. The kids swim almost every day, would highlight recommend Hot...

I emailed five different pool service stores (each time leaving my telephone number and obviously my email address) I requested for someone to come out to my house and let me know what Jacuzzi parts needed to be fixed or replaced. Unfortunately, not one person called or email me. However, I had the good fortune of meeting Ulises while he was driving by my neighborhood. I asked him if he had time to look at my Jacuzzi and Ulises said, “Yes.”

The day I met Ulises was on Wednesday October 13, 2021 by Saturday October 16 he and his father had my Jacuzzi up and running. Thank you, Ulises, you and your father are fast, efficient and extremely...