Five Below — Local services in San Jose

I will not step foot in this location again. Last week I waited in line for 20 minutes, only to finally get up to the self checkout register to find out that you could only pay cash because the system was down. No one not to mention that to anybody who had been waiting in line. Maybe posted a sign on the registers. No, the registers still said open, and we’re ready to take customers… But technically they weren’t There was one employee that was going from machine to machine, but he was takingcare of a personal phone call at the time using his his earbuds. And to make things even more exciting I can’t find my wallet so I’ve been trying to retrace steps so I thought I would go ahead and call the store and ask them. I called six times the first five times somebody clearly answered the phone and then hung up on me before I could even ask a question. I did not get a response until I got the sense that the phone was picked up and I started talking immediately. I can only imagine what would happen if there was some sort of emergency situation. Clearly Five Below should be called Five Below a Common Sense IQ....

The store is cool, they have a good variety on a lot of cute toys, books, accessories & clothes. However, a staff member made my 11 year old neice feel extremely uncomfortable. We were ringing our things up at the self check out & all of a sudden, we heard someone directly behind us clicking their pen really fast, non-stop. We look back & there is a staff member just staring at us with a blank face. Other customers walked up to the self check out & she greeted them in a warm, friendly tone but kept staring at us. My neice was finishing paying & she approached her from behind, getting really close to her. She asked her if she's paying cash, and she was so she asked my niece to get all her things & follow her to another register. Her tone in which she spoke to us was really arrogant, but somehow she was really friendly to everyone else. I would hate to think this was a race issue, but I can't help but feel like we got...

I stopped in to Five Below over the past weekend to check out their new store. The family wanted to see the Knick knacks because they have a variety of products. The store has a good quantity of different items like sporting equipment, candy, and electronics, but clothing area was a little scarce. We liked one of the designs of the shirts for $5, but the last one of that pattern was not in good shape. The store is brightly lit and most things were neatly in their place. We ended up picking up a few things and tried the self check out machine. I tried the Venmo pay option, but couldn't get it to work. The cashier attendant moved me to another self check out machine because she thinks it should work, but in the end it did not. I ended up paying with credit card which was fine. Maybe they will have a different variety of stuff later and we will come back to check out the...