We bought all our appliances at Benusa a few years ago. And we like them. Went into the store last Saturday. It is now Karl's. We showed them papers on a washer and dryer. To see if they would match the price. Papers had measurements on and the business wrote the price on. We had the business card. The older short lady said we can match. I will check with my boss. Didn't sound like it would be a problem. She called on Monday and said no. Because it is not a ad. Was dissapointed. That is their prices. They don't always have a ad. She acted like she didn't believe us. We have bought there in the past. She sounded kinda snutty. Just felt like she didn't care if she got our business or not. Don't know if we will ever go back. Maybe if they get some different people to work there. I will say that the place was at Quality Appliance in St . Cloud. Behind the Crossroads. They us the prices and printed off the paperwork. They are...
   Read moreAvoid this place. They sell scratch and dent appliances for full price. And when you complain. Will not refund your money. Bought a Frigidaire, had it delivered..had a dent in the door, scratches on the interior plastic and the ice maker didn't work. Service call right off the bat. They don't care. They contest getting replacements for the damaged parts and leave you hanging for a day/time when request a service call. And watch them in your home. They don't put down floor protection and track snow all over the carpets. I will never buy...
   Read moreWe stopped in to look at dishwashers. The salesman told me to check online for their complete selection and also they could source anything and would price match! Amazing right? We wanted to go local so we looked and called back with selections, some from their website and others not- we decided to go with 4 new appliances since prices and rebates were so good. They couldn't get a single item we wanted within a month or not at all! They told us to go elsewhere. Talk about poor service. We will not be recommending...
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