North Ridge Yamaha — Local services in Saybrook

Yesterday we went to NRY to look at a YZF50 for my wine who is turning 4 next month. We met with Bill the owner and he showed us what we asked for, however took the time to explain to us why most people start their kids on a dirt bike with training wheels instead (safety and skill development). Bill and his team installed the trainers on the TTR50 that we bought and delivered it later yesterday to our home. Had some trouble keeping it running as the idle was set a little lean, when I called Bill he didn’t hesitate to jump in his truck and drive all the way back to my house when he knew that my sone would be devastated that his new dirt bike wouldn’t run and he couldn’t ride it. Bill and his wife came out and took care of the idle issue and our son was happy as could be! This is a true testament to customer service. Bill you have a life long client and I will send everyone I know to your store for their...

All I have to say is if you need any type of repairs on your motorcycle or toys this is the place to take it. The staff is extremely knowledgeable and time efficient. They took the time to answer all my questions and explain in detail exactly what repairs needed to be done and exactly how much it was going to cost. In fact, they were so honest and straightforward. They could’ve easily taken advantage of me, and did not!!! So thank you North Ridge Yamaha you will have a customer...

Jed maybe you got a knock off Chinese part from Amazon. You should complain to Japan about the price of a gas cap. Not a local business. When your bike grenades brings it back it'll be running in tip top shape.

These guys bend over backwards to get customers machines back up and running with quick turnaround time. They've had total rebuild done on my race bikes in 4 days or less. Blow up on Sunday and I'm back practicing by the following Thursday and racing again the very...