FITNESS 19 — Local services in Scott Township

I like going to this gym because it's so close, but man, it could use some improvements. Equipment is always broken - the same machines will be out of order for months on end. And even machines that aren't marked as out of order don't work correctly.

For example, one day we tried using one of the 3 available stationary bikes that didn't have "out of order" signs on them - one was missing a pedal, and one clanked horribly with every rotation of the pedal. So counting those as broken, there was only one bike to use in the whole place (out of 5 I think).

What about treadmills? I counted one day, and there were 7 out of order ones. Those same 7 have been broken for months - at least since November, but honestly probably before (I just decided to finally take a pic and count the broken machines in November because it had started to bug me).

That's not to mention all of the other broken equipment throughout the gym as well! I literally saw one guy sit on a bench one day and the whole bench shifted underneath him - thank goodness he hadn't started to press yet! Other machines stick or are missing valuable accessories. Most benches have holes and rips.

I'd be more OK with this if Fitness 19 was a struggling gym. I get it can be expensive to make all of these repairs, and I don't expect perfection. But every time we go, the place is pretty packed. They seem to have a lot of members, so why can't they afford to replace/repair anything?

Other gyms don't seem to have these issues with ordering parts. We've been to the North Hills Fitness 19 as well a few times, and there are far less out of order machines (and the ones that are broken are repaired in a timely manner). They use the same equipment, so if the North Hills location can get repairs done/get the parts delivered, why can't this one?

To add to the irritation, all of the plates are scattered across the gym and never put away correctly. Members consistently leave all of their weights on the machines and don't put things back. This isn't quite the gym's fault obviously, but I think staff should do their part to educate people on proper etiquette if they see these issues happening. And maybe do some rounds to put things back in the proper places throughout the day. I don't want to diss the staff, though - they all seem nice enough, and maybe they do clean up throughout the day. It could just be the members are that egregious in their lack of etiquette that they can't keep up.

So, yeah. That was a bit of a rant, but I think it captures the main issues here. I think I was mainly motivated to write this review because Fitness 19 keeps advertising to me on Facebook with stock videos of these beautiful, perfectly kept-up gyms with amazing amenities like turf fields and high-tech cycling rooms that they certainly don't have at this location. It's highly misleading, and quite frankly, annoying.

I'll keep going here because of convenience, but...

Update-2/29/24 It’s not often that I update reviews! I have to recognize one of fitness 19s personal trainers, Dallas. Met him a couple months back and was having elbow bursitis act up to the point I couldn’t lift. He heard me over talking and advised I use a tennis ball to stretch that area and the shoulder. He didn’t charge me, he didn’t ask me to sign up to train. He saw a fellow gym goer suffering from pain, offered his advice, and man has it helped me! These last 3 weeks have me feeling like I’m 18 again. Dallas, thank you. I sincerely appreciate your suggestion and even more so appreciate you offering that out of the kindness of your heart with no expectation of anything in return! 10/10 guy, I’d highly recommend.

Wonderful establishment with an excellent team! I’ve been to countless gyms in the Pittsburgh/Surrounding areas and have not found a gym like fitness 19. Their team members truly embody the mission and treat you like family. In two years, I’ve yet to show up and see anyone in a bad mood. The front desk is always bright and joyful. Brittany is always a gem up front and ready to assist in any way that she can. The lead trainer, Cam, is everything you’d want in a trainer and team member: Well versed, positive energy, and someone who works with your goals.

The gym is always clean. The owners are constantly adding new equipment, and the crowd is awesome! I’ve met good friends here and that’s not always the case at gyms. Generally not overcrowded and I’ve never struggled finding something to do.

I’m happy to call fitness 19 my gym family and they have me locked in while I am in the Pittsburgh area. 10/10...

This was a nice gym until the owner decided to cancel ALL the fitness classes at Caste Village and then Greentree several months later. I prefer to work out and feel more motivated in a fun group setting, so I promptly cancelled my membership and joined another gym that values group fitness. They never even emailed members to let them know this was happening and we, along with the instructors, only found out a week before (I feel bad for the people who were not at the gym at that exact time and most likely showed up for a class in February only to find out they were cancelled). FYI the Greentree website STILL has the fitness class schedule on it and is advertising that the $33 a month membership includes "unlimited group classes", but all the classes ended in January. It also says it includes "unlimited kids room", and they haven't offered childcare in a while. As far as the gym in general, don't be surprised when you see dust bunnies floating around everywhere - it's obvious the gym hasn't been cleaned in ages. Very unprofessional!

Please note: The instructors that I had, Diana and Samantha, were awesome and get 5+ stars! I will truly miss them and their fun, motivating workouts. My 1-star rating is solely based on the gym itself and how it handled cancelling the group fitness classes. It is not a reflection of the instructors, who are amazing at...