I had a really disappointing experience at this store. While browsing laundry detergents, I briefly opened one to smell it before deciding which one to buy. There were no signs anywhere saying this wasn’t allowed, and a store employee even came over and spoke with us while we were looking — but didn’t mention anything about not opening the products.
After choosing a different detergent and heading to the checkout, I was told I had to purchase the one I had smelled. I explained that I hadn’t used or damaged it and that nothing indicated it couldn’t be opened. Still, they insisted I buy it — and it was ridiculously overpriced (over $100).
I politely asked if they could offer a discount since I had no intention of buying it and was unaware of any policy — they refused. I then asked to speak to a manager, and they flat-out told me no. The whole interaction felt dismissive and unprofessional.
If you’re going to enforce strict policies like this, you need clear signage and better communication from staff. I won’t...
Read moreWhile i was on my crazy mom hunt looking for the retired Jellycat Squiggle Bunny, i found the lovely store Mimi's on Main who i called & within a week they were able to ship our now third Mr.Bunny & the lovely Runaway Bunny book! THANK YOU FOR YOUR AMAZING service!!
Little one now has plenty of Loveys / permanent object for spare in case we loose one .
AMAZING...
Read moretoday was my first time in and I LOVED it!!! everyone there was so nice and they had an amazing amount of inventory! I found exactly what I needed for gifts. if you’re nearby you need to stop in, because you will for sure find something nice for yourself or...
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