Planet Fitness — Local services in Shallotte

Since I became a Black Card member at Planet Fitness Shallotte in November 2023, I have had countless experiences with outstanding team members who have given me input that I have integrated in my healing journey.

In this review I would like to spotlight Noah.

Noah has been and continues to be tremendously helpful in answering my fitness/nutrition questions and—upon my request—introducing me to workouts both in the functional training area as well as machines with which I do not have familiarity.

He does so in a courteous, professional, and both confident & humble manner. If there is a question I have to which he does not have the answer, he honestly lets me know that and demonstrates an admirable interest in researching that topic.

I have a vast understanding of both personal and professional liability, thus I never expect any associate at PF to definitively tell me what is and isn’t good for my body—nutritionally or otherwise. However, Noah and I have had a number of mutually productive health conversations from which I have gathered knowledge I did not previously have and have organically integrated his responses into my own fitness choices.

Furthermore, that integration has further helped me help others in terms of guidance requested of me outside the gym.

Also, Noah is a team member I recognize to have a variety of club duties as well as multiple member inquiries throughout his shift. He is impressively capable of handling a great deal of multitasking during peak hours as well as giving thoughtful, one-on-one attention to members.

Noah also demonstrates a balance of professional focus with a friendly and charismatic demeanor. He clearly takes the job seriously but also has a warm, playful spirit that brings a fun vibe to the club.

I know firsthand that he is highly regarded by other PF associates as well as other club members of all backgrounds and generations.

Thank you for your time, integrity, professionalism, welcoming smile, and for being a memorable part of my ongoing healing...

I’ve had a membership since it opened just about. I’ve been a gym donor for good while, but recently started going 4-5 times a week again.

Positives:

The equipment and the locker room seem clean. Cleaner than it was kept a year ago in some circumstances.

The equipment is nice and hardly ever broken.

-The staff are friendly. Always say hello and goodbye.

-The place is not overly busy or crowded. Most the crowd seems to be there earlier than 6pm-7pm when I get there. Except on Tuesday. It’s odd.

-No one seems to be overall aggressive with the PF rules. Meaning I’ve never seen the “lunk alarm” go off or anyone complain about clothes. I’m glad for that, just let people do what they want to work out within reason.

-Mens bathroom seems clean. Not a big fan of the cloth thing under the urinals that just gets kicked around by people, but it’s a decently clean bathroom.

-Waste receptacles are hardly ever overflowing, the staff seems on it lately. A change from what I remember a couple years back.

-Looks like they actually upgraded the treadmill programming, they say S8 now instead of S7 on them.

Cons:

-The top area of the weight machines where you put your phone or whatever looks greasy/odd. Not sure if it’s been coated with something or if it’s just from all the sanitizer over the years. It’s not greasy just looks different than it used to.

-The treadmills tracks are showing their age. If you look at almost all of them, you can see sleek lines on them where people have walked. They still seem to function, and they’re hardly ever broken. It’s a small thing really. Both these things are. They also have standard headphone ports still…like it’s 2008. lol. It would be cool to Bluetooth it so I could hear the TVs, which there are a lot and would be cool.

-The biggest con is the hours. 10pm closing on weekdays and open at 5am. 7am-7pm on weekends. It makes it hard for anyone who works a 12 hr schedule to go. I’d really appreciate an hour widening, especially on...

I'm only giving 5 stars because I've never had a bad experience until today. I signed up for the tanning bed at 1030. So after my workout I walk over at 1028. She tells me the beds not available for 5 more minutes and a few minutes for the person to put clothes on. I said ok, as I was getting ready to go sit down. She replies back if you want I can put you in the hydro chair until the bed is ready. I said ok sounds good. So I go to the chair and I knew it would take about 7 minutes. So I spend 7 mins in the chair. Then I walk out and see that bed 4 was not open yet. So i go and sit down. The lady was dealing with 2 rude ladies at the counter. I noticed the guy in bed 4 walked out. So i walk up to the counter and right infant of me. She puts someone else in the bed that I had been waiting for. Once those two ladies are done at the counter the worker looks at me. I said how much longer? She replied you was late for your appointment. Which my reply was umm no I wasn't you put me in the hydro chair and I've been waiting. Another worker walks over and while he was professional he still made it seem like it was my fault which infact it wasn't. I understand things happen and that is totally fine. But to blame the customer and basically dismiss them was not professional at all. The lady was extremely rude to me but I think that's more of she was stressed about the two ladies that was giving her a hard time. I love planet fitness and I have never had a bad workout there. But a simple acknowledgement from the worker would had been nice instead of blaming me. For her mistake. And to the gentlemen that handled...