I purchased a $4,000 Cub Cadet zero turn lawn mower before I made the first payment the lawn mower broke down when I contacted their customer Solutions Center their solution was to send me to the manufacturer who told me to contact their repair center and they were willing to repair it but it was going to take the repair center 3 weeks to pick the unit up and then three to four weeks to repair it so I guess in the meantime I pay $100 a week to have my yard mowed I've contacted the store manager in Shallotte I've left messages with the regional manager I've left messages with the CEOs personal assistant and yesterday I spoke with another member of the solution Center who was supposed to get back with me and none of them do in my opinion in my opinion I should receive a new lawn mower if I haven't made the new first payment their policy is if it's been 30 days then tough luck but I don't care if it's been 35 days or 36 Days the thing broke down before I made my first payment give me a new lawn mower but they're not seeing it this way am I wrong I don't believe so Joel Prentice Southport...
   Read moreI Love this store, HOWever, today when I went there, there's a tent set up with some guys selling hats, calling out to me to Donate, saying it's "to help Veterans." Omw out they called to me again, so I paused and told them, Hey, I'm a 100% disabled veteran for a couple Decades and No One has Ever said, "here's some money we raised to help veterans like you who are struggling financially."
I do not take drugs, no bad habits, in fact, very health conscious. But living only on disability pay, I did end up homeless (in a tent, but camped on a mil base) for a couple months. I called EVERY phone number, every agency, begging for help, but got None.
Where does the money go? I Did ask them, but they had no answers. One said he had been thru similar. Seems a lot of stores allow this now, saying it's to help Veterans. Lots of ads online as well. Please, if you want to help a veteran, help them directly. Or at least ask what percentage actually goes to...
   Read moreI used to come here atleast every other week for my feed, meds for my animals, items for my business, etc....NOT ANYMORE!! Orders online, noone can find the items! If you order delivery, the items aren't in the store or its not delivered on time. You have 1 loud guy that talks a mile a minute and doesn't know half of what he's talking about and will walk around harassing customers, gives false info, etc. Noone knows where anything is, how to make simple returns, gift cards are a joke now, they don't know their own stores policies. I know more of their policies but when you show them on the sites page, they look at you like your talking in a different language and will still go against it. It's sad my favorite store is now my "if I have to" store. I order my feed from Chewy and at Scott's now. There's only a couple of people that I pray is there if I have to go there in need of something....
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