I spoke with Brittany, the manager of the pharmacy. The specific task was to fill one moth’s supply from a 3 month fill prescription. We had spent several people’s times last month working through this same issue, but CVS didn't make any changes to the system, so now I can't get the prescription because in the CVS system I am already in cycle. So, if this wasn't enough, Brittany became rank, claimed I spoke loud to her, told me she was the boss and that she didn't have a boss and that I would need to contact the insurance company, something I have never had to do. This is one reason their stocks are falling, and stores are closing. For those in Shelbyville, Indiana, Pharmacy Manager Brittany helped to close the store. This morning, I get a Corporate Supervisor on the phone with Brittany, they said they can get 30 day prescription on Saturday. She asked if I had any other comments, and I asked her when will the problem be corrected, the lady acted as of she hadn’t heard the problem. I had Hospital staff tell me about how CVS screws up orders allot and people are moving to...
Read moreI wrote a review early on CVS Shelbyville Indiana and stayed will not go into the store anymore. But unfortunately only drug store where I could find what needed I don't know where. They hired her from butcA Very Rude Nasty Acting Woman a older woman. At the front of the store say to me what is your problem to me while trying to pay for item. A Cashier Employee. This Mayor needs to either shut this store down or make them clean the area up and the store manager needs to Screen His Employees Better. Gave a second chance. Not Again even it means driving...
Read moreMy latest experience was frustrating because I waited 30 minutes for a prescription and then told they were out of stock. Also you cannot call and actually talk to anyone in the pharmacy, you have to leave a voice mail. It took them 2 hours to call back, I was actually in the store when they called because I gave up on them calling me. The carpet in the store is filthy and doesn't look like a place you should get...
Read more