O'Reilly Auto Parts — Local services in Shelley

My car had been parked for a year and wasn't starting without a jump, so I brought it into the store to replace the battery. The staff friendly offered to first test my old battery to see if it warranted a replacement and would charge it for me if needed. The battery was SO DEAD, it wouldn't even register a reading! They informed me of the comparable options and prices of batteries they had available and kindly installed the new one for me. I brought up concerns about my alternator, as it alone powered my car there - intermittently losing power the whole way- so they tested that as well and assured me my engine was in safe, drivable condition before I left the lot. They also suggested I purchase fuel injector cleaner so the old gas in my tank wouldn't gunk up my engine. I've been a loyalty customer of O'Reilly's for years, and I've always received the same standard of friendly, knowledgeable, honest and helpful service. This level of care is what keeps me going to O'Reilly's for all my...

Went in to get some window visors for my truck, so when doing so Assistant manager Willy goes by the off-road package (FX4) instead of cab size. For future references, you cant get the size of my cab based on my off-road package. You can have an FX4 package on a Crew cab, XLT and Super crew cab trucks. But to make me feel like I dont know what I'm talking about and then to giggle at me because you lost a sale? Whoever allowed him to be an Assistant Manager needs to re-evaluate their crew, regardless how small of a town it is. I'll never shop O'Reilly's again....

I will never do bussiness with this company again purchased a battery 8 month ago last month went out still under warranty it is for my quad to plow my driveway as I'm 100 percent disabled and I ow my elderly neighbors driveway to ans since we got 11 inches last night now I have no battery as it's still under warranty they said that it is not defective ..how do they figure that I won't ever do bussiness with orielly again why can't they just replace the battery so I can continue on with my day don't do bussiness agin with...