Family Allergy & Asthma - Shepherdsville, KY — Local services in Shepherdsville

My daughter has been there twice to get her allergy shots. The first time Waiting in the waiting room 15 minutes before closing and no one around and when it hits 5pm someone comes out and says she can’t get her shot because they close at 5pm. Second time she is there15 mins before closing and stands in line by the door using the 6 feet of social distancing that is marked and waits and at 5pm the same lady comes out and says it is five o’clock and she can’t give her her shot. She said I have been waiting for 15 mins all she said was sorry. My daughter is a student and works full time and they have wasted her time twice, poor customer service she just wants her allergy shots so she can...

This was the first time I seen at Family Allergies and Asthma, Shepherdsville, KY. From the front desk, to all the medical staff, it couldn't have been more pleasant and very professional. There was a genuine concern regarding my symptoms and how to treat my condition. Every individual staff member took ample time examine me, ask questions and explain what was going on, and what course action they planned to take. All the staff also took time in answering my questions and concerns. At no time did I feel like I was being hurried up as to get to the next patient. I'm looking forward to continue my future appointments at Family...

This office is fantastic! Very clean and detailed. Staff of super friendly and caring. Dr detailed everything that would have from beginning to end and then told me depending on what the results read, which steps he would then take. I knew everything that was going to happen during this visit. Which helped calm my anxiety because I am afraid of needles and knew I was going to be allergy tested. It was not so bad! The technician was courteous and caring. She even offered to let me take brakes if needed. Because she was very attentive and careful, I did not need breaks. I would recommend this office for adults...