WONDERFUL CUSTOMER SERVICE FROM ENZO. YESTERDAY, I DECIDED TO STOP BY HERE in search for some dining chairs to match the dining table we have at our home for our early Thanksgiving dinner family on Nov.6 th. A very warm welcome and greetings as I entered the store, I looked around to see what they had. They had beautiful furniture of all kinds from sofas, to dining table sets, mattresses, and other decorative items for your home.
ENZO, was very helpful when I told him what I was looking for and what price range I was thinking of purchasing. I saw many beautiful furniture but thought it is out of my price range at this time. BUT, ENZO was very helpful to offer alternative items that they could order for me to suit my price range and style of furniture. He worked out a deal that I could not pass up with a beautiful table with two leafs, 4 chairs , & Parson's bench. He has catalogs to choose from, but my mind was set that I needed to get something that was already there on his showroom floor. He said, " If you order from the catalog, you would need to order it 4 weeks in advance from the date of your EARLY Thanksgiving dinner gathering. He said, " Come look at this dining table set".. so I did. It was the same table I saw and loved but knew it was out of my price range, so I told him. He said, "Look, I will work something out to make it affordable in your price range", AND HE DID!! BLESS HIS HEART! He sold me the dining table with the two leafs to me at his cost plus tax & delivery cost, and the 4 chairs and the bench that goes with the set, these items ENZO DID NOT charge me for them at all. So, I called my husband and told him the excellent offer/ deal Enzo gave us, $8,000.00 discount.
So instead of buying chairs to TRYYYY TO replace the broken chairs I have to match the dining table I already have , which would have been impossible to get THE EXACT match, the hubby said "get it" so I did. I get my beautiful dining set today, it will be delivered this afternoon. THIS IS WHY I DECIDED TO GIVE A GREAT REVIEW FOR THE SUPERIOR CUSTOMER SERVICE I RECEIVED FROM ENZO AT CITY CREEK FURNITURE. P.S. DON'T JUDGE A BUILDING OR BOOK BY THE COVER, YOU MUST ENTER THIS PLACE, AND YOU'LL BE GLAD YOU DID!! EXCELLENT EXPERIENCE I HAD SHOPPING at this store. I know YOU WILL TOO. GIVE THEM A TRY! I FULLY RECOMMEND THIS PLACE MORE THAN ANY OTHER FURNITURE PLACE IN SIERRA VISTA. YOU...
   Read moreIn a small town, ESPECIALLY still dealing with the consequences of COVID, Both Enzo and Jack took the time to help me find more than what I needed for starting a new home from scratch. As a young adult tying to âdo things rightâ it is terrifying looking into huge purchases such as home furnishings and these guys really tools the time to listen to my needs, wants, and most importantly the crazy questions I had. In a time where there is minimal availability they still had a large selection and a willingness to offer deals and bundles to more suit what I needed. They even had an amazing selection of childrenâs books specifically from Arizona authors to help entertain my toddler during a normally bore of a time.
Overall , I could not ask for a better experience. No one made me feel forced to buy or even finance. They gave me an AMAZING breakdown of my options for buying and were more than willing to look into any question I had that they didnât know a direct answer too. I have passed by this place many times from young adulthood until meow, but never had a reason to stop in, because from the street, the options seemed questionable. But boy am I happy to have decided to finally check it out. We really do have a hidden gem of a company in this tiny...
   Read moreDonât waste your time here. Iâve been looking to furnish a bedroom, living room, and kitchen items for a while now. While City Creek has more inventory than Sparks Furniture, and Discount Furniture Warehouse, the service isnât very good. I was constantly asked âHow much you looking to spendâ even after I expressed I was just pricing things. It was like talking to a car salesman. Oh, and by the way you can get fresh eggs from them. The owner proceeded to show me a big catalog of items I might be interested in. While thumbing through the catalog I felt like sitting down on a chair two feet away. I was told âThat needs to stay hereâ. Okay, no big deal. I wasnât planning on taking it. I just wanted to sit down and look through it. After a few minutes of looking through the catalog a gentleman is leaving (who he later said was his brother). The owner asks him to stay and take care of customers while he unloads a truck. His âbrotherâ says he is tired, has been there all day so he is going home. The owner gets angry and curses him out. I told him thank you and I left immediately. So, after doing a lot of research/pricing I ended up at Sam Levitz in Tucson. The deals are great during the holidays and they deliver to Sierra Vista for...
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