Boost Mobile — Local services in Sikeston

If I could give this store a zero I would went in on 4/2/24 to upgrade vann H was the one that helped me terrible customer service I was told one price on the phone when I get there it’s a completely different price which is whatever then he tells me the all phones automatically come with insurance and a free case and screen protector so I told him nicely that we didn’t need any of that just wanted the phone and that insurance is completely optional then he just randomly grabbed a case and put it on my phone and said no charge I had to fight to get my receipt because he said I didn’t need that part finally got the receipt and he charged me for all the stuff I told him I didn’t want he literally just made his own kind of bundle and charged me for it he claims he’s training there to go to the bluffs please keep him there longer or train him the correct way do not recommend this...

I was in the store on 2/17/24 to get help with a new phone setup. Vann was the employee who helped me and there aren't enough words to express how helpful, intelligent and patient he was. He has the greatest upbeat attitude and answered all of my questions, gave me tips and advice I would have never known about otherwise. When I left the store, my phone was setup, etc. and everything about Vann made my experience with the Boost Mobile store very positive. Vann deserves a raise for all of his hard work and I hope the company truly appreciates and recognizes how lucky they are to have Vann as...

Apparently I’m gonna have to leave another review because clearly you guys have no idea what you’re talking about, I NEVER purchased a Razr from you guys, I went into the store and bought an iPhone 12 COMPLETELY brand new and was lied too about multiple things, I later requested a refunded because of this and it was denied. I have talked to support to get more information about what all I was lied to about and they are furthering looking into it claiming this happens often. I would like to get information on how I can contact you personally but I have not received any help from anyone...