Saylors Golf Carts Inc — Local services in Smiths Grove

Have been let down numerous times when needing repairs/service. I live an hour or so away from Saylors Golf Carts (where the cart was purchased). When I've called, they can never give me a specific day when they will pick up the cart for repairs. They will only put me 'on the board'. Then, I never get called at least 24 hours before the pickup. They MIGHT call when they are 'on the way', or when they are in the driveway. That's not enough notice! Today, I got a call (only one call) while I was out and I called back 3 minutes later, only to be told that the driver was already on the way back to Morgantown. I was told that they would put me 'on the board' for the next time that they would be 'in the area'. My pickup fee would've been $150. That seems to me to be enough to send the driver back that day. I feel that they always put me on the back burner for service because of where I live. I forgot to mention that they told me initially that it would be NEXT week before they could get around to my area. So I was floored when I found out that they tried to do the pickup today! No notice whatsoever! Train your staff better on communication...

By far the sweetest people I've met in KY so far. My husband and I travel for a living and they treated us like we were old friends. Saying they went above and beyond for us is an understatement!? We have never purchased a golf cart before and they were very patient with me being picky about the color haha once I settled we were in and out. They even accommodated us when we weren't prepared for the transaction. Highly recommend them to anyone. I am only sad that we won't be here much longer to do business with them again. ... Also their puppy James helped a lot with the...

Great experience with Saylors Golf Carts. I was able to purchase a cart site unseen, with them building it out and adding new features to an existing cart. Jessica Martin was a tremendous help too and answered every question I had. Gave me different options for purchase, and sent me multiple pictures to make sure I was good with everything on the cart. They were even able to deliver the cart to me which saved me a ton of trouble. 5 star experience, and they have definitely earned a...