I took my citizen eco-drive watch into this store because it wasn’t working. I assumed it needed a battery and requested a replacement. Their technician came out and explained that my watch had a capacitor and not a battery. Furthermore he explained that if I pulled the stem out on the side and placed it in direct sunlight for 6 hours that it might start running again. It worked. That kind of service is called “Free Advice” and is simply not seen much anymore. These folks are wonderful and I’ll bet if you make a purchase, that too would be a...
Read moreI worked with Mark on a custom ring and only had to send photos. I got to talk to him about what I wanted and he had extremely expert advice on the diamond, the metal, and pricing. He was very down to earth and knowledgeable about the entire process. Some things came up during the process and he was very understanding and accommodating to help me the best way to get me the best ring. So if you want an amazing ring and a accommodating company to work with...
Read moreI took my rings that were purchased from a jewelry store that is not longer in business in to be resized. The staff was wonderful and took time deciding what the appropriate size would be. The service was very fast. I know it probably doesn't happen every time but I received the call that my ring was finished the same day! Picked it up the next and it is perfect and looks brand new! I will never do...
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