9/25/2023 As I mentioned earlier, Mohammed offered to pay for it, too, but money is not what I want. $120? Are you kidding? The laptop itself is not worth much. It has all my pictures and documents of many years. Thousands of dollars will not replace my laptop. I want my laptop back. I would like to have some explanation how the laptop is lost. How can a technician lose a client's laptop? Did he sell my laptop for parts?
9/24/2023 It's been more than 2 weeks since I wrote my review. I still have never heard from ZNS. They have not done anything about my laptop they lost.
I do not understand how he has such perfect reviews. I would give him 0 star but there's no option for it. There was a wonderful computer technician I had been working with but he moved away and since Muhammad had very good reviews, so I decided to try him. Ever since the first time I took my first laptop to him to repair, he never fixed my computers and only offered some used laptops to sell to me. He never followed up unless I contacted him a number of times. Last February I dropped off my laptop at his place to see if it can be repaired. He never reached out to me to tell me what is wrong with it. Again I asked about it a few times and after a while he asked for more time so he can try different things to fix it. At last I told him I wanted it back and he said he was busy and he had to look for it in the storage. He's been lying to me that he was working on it. All the time it was in his storage. I really wanted it back and texted him and all of a sudden he never responded. I finally went to his place and he told me he cannot find it. He offered to pay me for the lost laptop but the data in my laptop is what is important. Late he blocked me and I could not contact him. The only way to reach him now is to go to his house. Last time he promised me he will take all of his family members to look thoroughly for it in his storage, but of course, he never gave me any update. The data I had in the laptop is everything I had for years and now it is gone. It is priceless. Please do not go to him. He never keeps his words and wastes your time. I worked with other computer technicians but this is the worst experience I ever had. I will never give it up. I will do whatever it takes to get it back.
Hi, I just read your response. You offered a full refund for the repair but there was no repair. Muhammad lost my laptop. He offered to pay for it, too, but money is not what I want. I want my laptop back. Thousands of dollars will not replace my laptop. It has all my pictures and documents...
   Read moreI was doing the regular dell updates on my all-in-one desktop computer on a Friday night about 2 weeks ago and it wouldn't start up again after doing the last update. I had just spent ALL day working on a 26-page document for my job and I couldn't get back on my computer. I searched computer repair places nearby and came across ZNS Computer. I saw all the great reviews about Muhammad so I called him and brought my computer over to his place. Muhammad saved my life!!!! He was able to send me the files I needed from my hard drive that crashed before I had to go back to work Monday. Since my hard drive was dead, he replaced it with a better one. My computer has never started up so quickly as it does now. I'd usually have to wait 5-10 minutes once I power it on for the login page to come up but now there's no wait anymore! My computer and I can't be happier with the service. Also, Muhammad is very reasonably priced. I HIGHLY recommend Muhammad and will definitely be contacting him again for any future computer repairs/upgrades/issues. THANK...
   Read moreZNS computer is a Lifesaver! Fast, Fair, and Fantastic Service! I recently had an issue with my computer that brought my productivity to a screeching halt. After a quick search, I decided to give ZNS computer a try, and I'm so glad I did! From the moment I walked in, I was impressed. The staff was incredibly friendly and professional. They quickly assessed my computer's problem and, to my pleasant surprise, had a very fair and transparent estimate for the work needed. What truly stood out was their speed â I expected to be without my computer for days, but they had it ready for pickup incredibly quickly! My computer is now running perfectly, and I couldn't be happier with the results. If you're looking for a reliable, efficient, and honest computer service and repair shop, look no further than ZNS computer. They truly did a good job, and I highly...
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