Easy Heat Wood Pellets — Local services in South Charleston

DONT BUY!!! JUNK, JUNK, JUNK. Out of all the pellet brands we have burned this is the WORST. They have low BTU output causing our stove to run non stop and still not get up to temp and the amount of ash one bag creates is insane. It made our stove not operate correctly as well because of all the ash and soot buildup. We had to clean our whole chimney stack after one month of using the stove with these pellets when before it was once a year. We will never buy...

These are THE WORST pellets I’ve purchased or burned and I have burned A LOT of brands of pellets. I purchased these pellets as MAD RIVER Wood Pellets. Tried to contact the company numerous times without a return phone call and messages were left. These pellets disintegrate in the bag or in the hopper from pellet back to sawdust. They actually have a VERY LOW BTU. They bridge in my Harmon stove due to the dust and/or...

Horrible pellets. In the 2.5 years of burning pellets have I been so disappointed. It smells like I am burning plastic and the glass on my pellet stove gets so black and hard to clean. I have to have the stove on 4 instead of 2 to even get any kind of heat out of it. Now I am stuck with $500 (4000 lbs) of pellets I don't even want to run through my $2000 stove. DO NOT BUY!!! I called them to see what they could do....