Country House Furniture — Local services in South Haven Charter Township

Extremely poor quality bunk beds. And very rude delivery drivers!! I wouldn't have given this company one star but I had to,to write my review!The bottom frame of the futon, which myself has always used as a full size bed bent so bad I was sleeping on an angle. I called the manager Scott. He asked me to take pictures, which I did as well as took them to him personally. Scott told me to put up 4/4's along the outside of the frame where it was bent in the middle. Never offered to replace it. I called again then he said it would take a few days to replace, we'll that turned into a few weeks. When the delivery men showed up to replace it, one of them kept saying very rude things to me. One was we'll if they stopped jumping on it this wouldn't have happened. I kept my cool even though I was extremely upset. He continued to make this comment throughout the whole replacement. I told him several times, I do not jump on the bed, I'm thirty seven years old an completely disabled. Now it bent in the middle AGAIN, but this time the frame cracked right through! I have a box of books...

My experience at the Country House Furniture Store in So. Haven, MI is definitely negative. We purchased a recliner from them & in a short time the covering started peeling and flaking off. The chair doesn't get harsh treatment as my husband is the only one who uses it. I contacted Country House, told them about the chair and they claimed the flaking off of the material is due to the oil from my husband's head! They would not make it right & seemed to care less. Country House shouldn't even sell a product that you can't put your head upon. I am surprised they treat their customers in this manner, any customer.....especially locals. I would NOT recommend Country House in this town since they won't stand behind their customers and make...

We have been buying our furniture pieces from Scott our favorite salesman at the South Haven store and we love the exceptional personal service. We have never been disappointed. We love to support our community and deal with a home town business that remembers us and treats us like family. Great selection of furniture and appliances. It's always our first stop when shopping for just the right pieces for our home. I highly recommend Country House Furniture in South Haven to everyone we...