Chagrin Falls Pet Clinic & Veterinary Center — Local services in South Russell

I’ve been a huge fan of Dr. Carols supplements for many years and had been using her in person services sporadically due to the long distance drive. But this last year after some really terrible experiences with the vet I was using closer to home I decided to commit to the 45 minute drive to see Dr. Carol as my primary veterinarian. She’s worth every minute and penny plus more.

In June of 2022, I went to my previous vet for a routine visit for senior blood work for three of my dogs and was given devastating news. My 8 yr old dog was in kidney failure, and the other two (9 & 13) needed surgeries (quoted 3-5k a piece) to have masses removed that they guaranteed were cancer. I was so heartbroken. I was guilted into feeling like the surgery was worth pursuing with my 13 year old dog and was not given any other reasonable options for quality end of life care. I was given no clear information about the prognosis of my dog with kidney failure other than changing to a prescription food. This was when I knew I needed to commit to Dr. Carol full time.

The care and attention she put into each of my dogs issues was so intentional. With proper blood work and urinalysis, she was able to almost completely reverse my dogs failing kidneys with her supplements and recommended diet and lifestyle changes. It is now October of 2023 and he is at a plateau with his symptoms and I’m so grateful for the improved prognosis. While this is a chronic issue, I feel confident that I’m being given all of the information needed to keep him around as long as possible.

With my 9 year old dog, she performed a biopsy and it was determined the mass had a 0% rate of metastasizing. A much more affordable and sensible option for me that eased my mind greatly. She has also provided great support for his aging hips and joints and I’ve seen so much improvement.

My 13 year old did have a malignant mass that was causing him some discomfort. Dr. Carol recognized and was sensitive to his condition and never once made me feel guilty for wanting to see reasonable care due to his age. Without using full sedation, She removed the small skin lesion so he could simply be more comfortable (again, a much more affordable option than was ever presented to us previously) and prescribed what was needed for him to age as gracefully as possible before us needing to say goodbye. Saying goodbye to a dog is hard enough, but knowing that your veterinarian has given you all of the information to feel good in making that decision is so helpful.

Overall, I couldn’t recommend Dr. Carol more. She is honest, knowledgeable, and very logical in her approach. I appreciate the balance of holistic and modern medicine and anything she recommends she will 100% be able to give you the science that backs it up. I always feel informed of all of my options so I can make the decisions that make the most sense for my dogs. If you’re looking for a vet who truly cares about their craft and isn’t just the cookie-cutter “well this is what everyone else does so let’s just do that” type,...

Our two four legged kids, Sassy and Bentley have a new lease on life thanks to Dr. Carol. The change was noticeable within only 2 weeks of our initial visit. Our pups didn’t appear over weight to us, just a little “thick” but Dr. Carol clearly let us know that bringing them both to a healthier weight would do wonders for both of them. Our older guy, Bentley is 9 years old and was starting to have some dementia type symptoms. He was standing and just staring off into space and would go out and tinkle on the driveway rather than go to the grass, he just wasn’t our same vibrant and playful boy - he seemed distant and sad. Bentley weighed around 100 pounds at our initial visit and is now a healthy 87 pounds. Dr. Carol had us change his diet (I felt horrible as I thought the raw diet and grain free kibble we were feeding were quality, I was so wrong). Their coats should have been an indicator now that I think about it. They were always getting dander shortly after bathing them, which I did regularly. Now that we are feeding a true healthy diet and one that accommodates each dog: Sassy was having some stomach upset on raw so we feed her cooked chicken and Bentley remains on the raw Stella and Chewy’s along with added veggies and in addition to Dr. Carol’s Health and Wellness AM and PM Complex. They now have mental clarity, their coats are clean and dander free and they are SO soft! In fact our family couldn’t stop commenting on how silky Bentley felt when they were petting him this past Christmas Eve. I shared with them our story and they got to see what we are feeding them when it came to the dog’s dinner time – they were amazed! And this is the first time ever, that Sassy has a waist! She has lost around 8 pounds. Having a pet with a healthy weight, just like us, makes such a difference. Dr. Carol and Halle, her daughter and wonderful assistant, make you feel welcome and are always happy to answer your questions when you are at the office. Dr. Carol will also call to follow up and see how things are going at home and will answer any questions you have. I am very proactive in our dog’s health and wellness – kind of a passion of mine and Dr. Carol has never made me feel like I am overstepping my boundaries with my questions or concerns. In fact she actually works with me and has made me feel more a part of our pups “wellness team” which is such a blessing to me. I don’t want to leave out this very important part: Bentley started having some issues with increased water consumption and with that he became a frequent flyer to having to go out every other hour. This made for some very rough nights. But yet, he kept testing negative for a urinary tract infection and his blood work came back perfect too. Dr. Carol went above and beyond to look into all the possibilities of why this was happening and did in fact find the problem. She is a stone turner and we are so blessed to have her in our back yard!

Thank you Dr. Carol for all you do for us and our pets – we know we are always in the best of...

DONT DO IT!! I was desperate and this place had great views… as I thought! Walked in and the vet was the only one working. I found it kinda odd how I could get in right away but I was like maybe it’s luck! I know exactly why I got in right away. Wouldn’t listen to me, cut me off and acted like I was stupid. I have a two year old Doberman and she LOVES people especially girls. She came over to her and I should’ve trusted her because she did not like this lady. Started growling and was scared, she’s never done this at the vet even with a male vet and while even getting blood drawn. You would’ve thought this lady Would have never seen a dog or animal in her life with the way she treated my dog with the lack of patience! I continued to try to calm her down. She gave me a tiny Choker collar, and my dog works best on her halter. Yet she wouldn’t listen to me. Made me walk over and weigh her myself while she chilled at her desk. We took her into the room and she proceeded to tell me she needed to stand still in a certain way. Have you ever met a dog Especially a dog that was uneasy and scared. Very impatient with me and my dog… Then she told me to basically put my dog in a headlock, and that if I would just stop petting my dog, she could do her job. Excuse me, my dog is terrified and I’m trying to calm her down so she does listen to everything you say. After that, I was asked to leave the room and started to look at reviews, man do I wish I would’ve read them sooner. She told me she put some kind of oil on her in the room when I wasn’t in there and I’m sure she didn’t. She left my dog tied to the table with about 1 foot of room on this choker collar And shut the door, and then my dog proceeded to freak out and chock herself out because she was alone on this choker collar tied to a table with ONE FOOT!! I trusted my instinct, and within 10 minutes I was out of that office. When I told her I was no longer going to come her then she was acting polite probably because she was scared of getting another bad review. I’m so disappointed, I’m the of person that would spend any type of money or drive however, far to help my dog and that 2 hour drive was a waste of my time, gas and stress!!! She’s just trying to suck the money out of you and doesn’t truly...