BEWARE: I reserved a private party skating event for my daughters birthday late July for August 25th and was told I could pay the deposit anytime before the date of the party and the remainder would be due the day of the party. I paid the deposit of 100$ on Aug. 1st and they notified me today (12 days after I paid the deposit) they double booked for that day and time and since the other party paid their deposit before I did, they would have to cancel and refund the deposit or I would have to switch her party to 9am or 7pm on a school night. I have already sent out invitations and purchased multiple party supplies and goody bags. They actually had the audacity to lie to me and say they contacted me Aug 2nd, 3rd, 4th and 5th but I have no missed calls from them in my call logs, nor do I have any voicemails they claim to have left. Now I have to break the news to my daughter and call everyone to let them know the party has been canceled! Don't trust these incompetent people! I definitely won't...
Read moreThe rink has improved a lot since I was there app 3 years ago. Good sound system and not too loud, just right. Bathrooms were clean. Nice people there running it. Kids were all having a good time. Only reason for not being a 5 star is that there are traffic issues, wrong way skaters and kids backing out onto the skate floor and not paying attention. Second, very dirty skate floor. The good is that the floor is very sticky, awesome traction. Its not a huge rink but plenty big enough if the floor is cleaned well with the traction available. We had a good time there tonight. We will be coming back for sure. It's a cement skate surface so its fairly fast to roll on. My White Shamans stuck well in the beginning but bagan to release early. Swapped over to Greens and most of the early release went away. Then I had to do wheel cleaning to keep them gripping. Anyway. Good job on the improvements. Hope it keeps improving, we will become regulars...
Read moreNO CHANGING TABLES FOR BABIES! We went there for a birthday party and my son had a blast! It wasn't super clean, but not disgusting. The girls who were there were so sweet with my difficult son! It was easy to get everyone in for the party and not over crowded. I like that they do parties separate from regular business hours. My only big complaint is that they don't have any changing tables for babies! As a family establishment, one would think that they would have those accommodations. I was in the bathroom wiping down the countertop next to the sink and one of the employees came in to use the restroom and said "oh thank you ma'am!" Yeah... I was not wiping the counter to clean for y'all, I was wiping it becuase I was fixing to change my baby there since there was no where to do that. Other than that, it's a nice fun little place with very...
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