Adelphia Seafood Co — Local services in Spring Township

You have a great selection of seafood and seafood products. However, I've been trying to call you for 2 days and no one answers the phone. I needed information on how to transport my live lobsters home. When I arrive and during my visit to your store the phone rang continuously and no one answered it. The older woman who waited on me did nothing but look at me like I had two heads. I told her I wanted pound-and-a-half Lobster she gave me three lobsters that didn't even weigh 3 lb. When I asked her to get me larger lobsters she threw the other ones back in splash water everywhere and gave me a look of disgust. Then said we only have one pound or two pounds. She did not know how to deduct the plastic container from the weight so I got to pay for the plastic container too. Each question I asked her about cooking a lobster she gave me a smart reply. Although it seems like you have at least 12 workers or more they seem very overworked and cranky. They sure don't like their job there do they? I think that you should have training and teach them to be better customer oriented. Stop treating customers like...

My favorite place to buy seafood in Berks.

There's always a good selection of fish and shellfish. Adelphia also has an excellent selection of pre-made items such as dips, spreads, sushi, and frozen items such as chowder, bisque, and lobster mac and cheese to name a few. Got a sweet tooth? Definitely try the key lime pie!

Seasonings, grilling accessories (like cedar planks), and similar items are also available. There have been many times that I stopped in thinking I'd just get fish and left with everything I needed for a delicious meal. I have always been happy with my selections.

Have a question? Ask the very knowledgeable and helpful staff. They can tell you about the fish, give you recipe ideas, and give you tips on preparing your selections.

Be sure to get a punch card and use it whenever you shop. You earn a punch for every $10, and when it's full you get $10 off your next purchase.

The store itself is always clean and well organized. It's easy to find what you're looking for. There's also...

I ordered the 16/20 Gulf shrimp, peeled, de-veined and steamed. Indicated i wanted the same as what I ordered last week. I actually received was a very poor substitute. When I questioned it, I was told they didn't have any Gulf shrimp in the size I requested.

Yet, when I went into the store for additonal items I saw they had the 16/20 count. I didn't have time to argue and wait for them to redo the order, so I left with the substitute shrimp.

It is awful and not even close to the quality of the Gold label, which is sweet when cooked even without any seasoning. This shrimp had no flavor.

As I placed the phone order yesterday afternoon,I'm guessing they used the chicken of the sea shrimp as it already peeled and deveined. My very expensive shrimp salad is ruined.

I can accept mistakes, but very disappointed that they didn't own up to their error and then lied about the...