I bought a mattress from this store (after almost leaving because I had to wait for help) and was disappointed that the price they told me was wrong, when we went to write up the invoice (it was $200 more than the salesman, "HP", had stated). The salesmen told me they'd order it and have it to me within two weeks. However, today (two weeks) later, I called and he told me that they "missed the cutoff" to order it that week (even though I asked him to confirm that it would be here within two weeks) and then said something about the "COVID stuff going on". At this point, we're two months into COVID, and I wish I had purchased a mattress somewhere else. Therefore, I cannot...
Read moreThe customer service of the sales staff is excellent. They have a lovely selection at the Bellefonte store and were quite willing to work to customize a side chair for us. Unfortunately, the two pieces we bought from them in the past several years have not been as comfortable as their showroom models. Even after having their repair person come to add extra stuffing to our couch, it's not nearly as comfortable as the store model. I'm pretty...
Read moreBought a dining room set there several years ago. Was told it was an open item. In the mean time a chair leg to the set was broken Called to get a replacement. Lol capperelle dropped the company so now I'm out a chair. Then bought a flex steel sofa and a spring is coming up under the seat. Asked about that being repaired. Well guess what . Can't do that either. .after shopping there for years and years no longer will I be a...
Read more