Adventure Orthodontics — Local services in Spring

This place is outstanding.. The staff is really amazing and team work definitely makes the dream work.. very friendly staff. When you have questions or need help they immediately take action. Clean and neat place. They really take care of their patients whether you are on the phone or in person. I enjoy going to my appointments, and especially seeing the AWESOME STAFF.

YOU GUYS/GALS ROCK!!!

Update 07.31.2024 I can not express how awesome this team is. From the front dest to the back office and not to mention Dr. Bar. I have been with them on my light force treatment since March 2023. And I must say this one is of the best decisions I have made in life. From choosing this awesome team to making the choice for light force. I would love to give a big shout out to Jeremy, Paige, Kim, Heidi, Lily, Diana, Dr. Bar, and all of his staff that may not be with him on this journey no longer that has also helped to get my smile straight. They are all so kind and have very inviting energy. You always see a smile on their faces and they really get to know you as an individual and treat you like family. Even on the phone you can hear the excitement in their voices. They also have a beautiful office with an easy going process to get you in and out swiftly. And they are always on time! You all are greatly appreciated and I always look forward to seeing you. This has been an amazing journey and transformation non the less. I know it will be sad when my journey comes to an end, but good thing my kids will be coming to you soon. So yall are stuck with me for another 2 to 4 years 😊 as we will soon start the process to fix my...

My experience with Adventure Orthodontist has been a tale of two very different parts: excellent clinical care and profoundly incompetent administrative service.

Dr. Ulysses Hsu is truly an amazing orthodontist, and the entire clinical staff is fantastic. For the orthodontic treatment itself, I would give them five stars without hesitation.

However, the experience with the back office, specifically with their finance person, Jeremy, has been a nightmare. I changed insurance companies twice, and each time, getting my benefits updated was a multi-month ordeal of his incompetence. I first asked him to update my insurance in January 2025, but he failed to do so, causing me to lose several months of benefits.

The situation repeated itself in April 2025 with my new insurer. It took three additional months -until July- for him to finally submit the necessary information. To top it all off, he incompetently left a field blank on the claim, which resulted in my benefits being paid directly to the clinic instead of to me, the patient. Now, he's holding onto the money that should have been rightfully returned to me. While it's being applied to my balance, his repeated failures and demonstrated lack of care have soured my entire opinion of the practice.

While Dr. Hsu is amazing, the repeated and costly mistakes by Jeremy have created a level of frustration that I would not wish on anyone. Be extremely cautious and double-check every single thing if you have to deal with the...

My daughters had just gotten braces before we had moved out of state . Our previous orthodontist had referred Dr.Bar to us. At first I was very nervous to have a new orthodontist take over and continue what we had started. I was also hesitant to make the almost hour drive to get to his office from our house. All of my worries changed once we met him and his staff . His staff is amazing, friendly, knowledgeable and invitingly. His staff does everything they can to work with you and your family . Dr. Bar is very personable and down to earth . He is very knowledgeable and is great about answering my questions and concerns . My youngest daughter loves that he has a tick tock that she can watch his videos. His videos are entertaining while still being very informative in regards to taking care of your braces. I honestly could not have asked for a better Orthodontist and his staff. The office is very clean and organized. My children even received bracelets that they could engrave a positive affirmation on. They enjoy wearing them and reading their own personal message. If you are looking for an orthodontist, I would 100 percent recommend coming here . I am so happy he was...