United States Postal Service — Local services in Steilacoom

I have been a resident of Steilacoom since 2015. About a week ago the Steilacoom branch of the USPS decided on its own that I don’t live in my house anymore and began to “return to sender” all my incoming mail. The letter carrier placed a green slip in my mailbox directing the “new” residents to fill out the form so that they could begin to receive their mail.

This morning (15 May 23) I went to the Post Office to explain the mistake and the desk clerk was condescending and extremely rude, directing me to fill out the new residents’ form. I tried to explain that I wasn’t a new resident, she cut me off and directed me to fill out the new resident’s form. She wouldn’t even listen to me.

I was extremely surprised with her reaction to me and my problem because she was falling all over herself for a retired firefighter just back from vacation; picking up his held mail, then I come up to the desk and it’s stink-eye.

I just wanted to know why my mail was being “returned to sender” because I haven’t moved and didn’t request any service to do so.

I hope my mail delivery gets turned back on, but like they say in the Army “Hope...

If I could give Ernie at the Steilacoom post office zero stars today, I would. He verbally complained repeatedly about customers walking into the store on their lunch breaks to mail their holiday packages and VERY passive aggressively voiced his displeasure by not addressing customers respectfully and courteously, rather he very loudly said "well, if you're standing here at 1:30 the gate is going down and I'm going to lunch." He was absolutely rude and lacked any sense of customer service. He was with the same customer for almost 17 minutes complaining about every customer who walked in behind her. We are all in the same boat sir. Kindness and respect sir goes a long way and today you lacked both. We were next in line and walked out because we couldn't listen to you berate...

Went down to the post office today, Sep 22, 2023, and arrived at 1:12pm. The lunch hour is supposed to be 1:30 to 2:30pm. It is clearly marked on the screen that is pulled down when its closed. This isn't the first time I've had issues with this post office. They also couldn't sell me stamps last time I was there (maybe 1 month ago) because the person who had access to them wasn't there, in the middle of their normal business day. What kind of post office doesn't have...