Sterling Shelter Clinic — Local services in Sterling

Neutered our 40+ LB dog at 1.3 years of age -- it was a nightmare experience. Incision looked ragged and surgical site swelled significantly within 48 hours. I was in constant contact with the clinic (you have to email, they don't answer calls) and shared images. I was consistently told: if swelling doesn't increase, no need for action. Less than one week from procedure, our pup began bleeding out and I took him to local pet hospital. Emergency surgery performed to relieve abscess and massive infection. Both hospital staff and then private vet questioned the quality of the neuter procedure. I can add that the post-op care was unacceptably bad. We followed instructions faithfully, stayed in contact with the Clinic, and received poor guidance. Our pup was clearly brewing an infection and they failed to recognize it, properly advise us, or even offer a follow-up appointment. This was a traumatic, dangerous and very very expensive experience for us - all around. Our pup will be fine, but he went through a lot and is badly scarred. Be extremely careful about using Sterling for clinic-related procedures. Hope this helps someone --...

I got a year old male cat from someone moving across the country, the cat did not have vaccines or was neutered he was good the first few days, but then started making territory and leaving pee in all our doors, I was worried that he would never stop, after some phone calls and getting vet costs well above $800, even local shelters did not have anything until February. I am so thankful I found Sterling shelter clinic, they replied in a timely manner and gave me an appointment as soon as a few days later!. Kitty is now neutered, happy and recovering. To those saying they do not replies I suggest you to check your spam folder, be patient!!! I got an email response within 48hr. They do have their hands full, many are volunteers, so do not expect super fast phone pick up or even email at a fraction of the cost, they deserve respect! they are super friendly and fully met my pet needs and letting me know how my cat was as soon as he was...

My baby Thor was neutered at this clinic recently. I cant tell enough good things about how they took very good care of my kitty.. the whole process of scheduling an appointment with them was pretty simple and they reached out within a couple of days with availability. Once Scheduled, they gave us clear instructions on how to prepare the kitty for the surgery. Everything went smooth. the lady who received Thor at the clinic was fantastic and very patiently listened to my concerns and even offered Thor a litter box to do his business as it was pretty early. Everything went smooth with the surgery it appeared.. my baby was well taken care of. very affordable unlike my vet who charged 5 times the cost. WOuld highly recommend Sterling clinic to all those who wanna spay or neuter their kitty cats.. Here is a pic of my Thor with the cone...