Herbal Planet — Local services in Stockbridge

I enjoy the accessibility that i have to wellness brands, an extensive herb selection , and the friendly faces of Herbal Planet - i do have suggestions for an enhanced consumer experience. Being that herbal planet is a wellness earth friendly centered brand I think it is imperative that they begin to implement more sustainable practices within their processes and procedures. For example beginning to use paper bags over plastic for check out and for Herb selection. I also always seem to have an issue with the supply of the more popular herbs such as lavender and rose I’d love to see herbal planet address their inventory for the demand of their most popular plant friends. One more friendly suggestion I might add is to only supply organic herbs. Most and many people use herbs for ingestion , application on skin or use in their immediate home space it is important to protect the consumer from the toxins of pesticides and chemical additives especially when it comes to healing w herbals.

To ring this lovingly suggestion post around full circle - Herbal planet has always been a staple in my community being the only place within a 15mile radius to offer alternative and healthy options to nourishment, healing and remedy. I can tell they put alot of work into offering an exemplary experience to their guest and offering high quality assortments. Thank you HP for your dedication and commitment to...

I’ve been going here for two years, if not even longer. After my experience today, Herbal Planet will not receive another cent from me. I entered the store with a friend and immediately we were asked by an employee, if there was something she could help us find. I stated, no and let her know that we were pretty familiar with the store and their products, but thanks for offering.

It was as if I had never spoken, we were absolutely followed, hovered over and watched the entire time. It felt like we were under constant surveillance. At one point, my friend and I separated (as we were shopping for different items). I watched in disbelief as the girl at the “security desk” stared intently at my friend on the surveillance monitor screen as she shopped.

I immediately put everything away and walked over to let my friend know what I’d seen. Needless to say, she put her items back on the shelves and we exited- never to enter again.

All of your customers are not criminals and/or thieves! Some of us are honest, hardworking business owners who are just trying to support a local business.

Edit: After speaking with other colleagues, I have come to the conclusion that this was not an isolated occurrence. As of lately, the practice of following patrons around and watching them- to the point of making them uncomfortable is a normal...

I usually have a good a good experience in this store and everyone is kind and helpful but today something must have been off. Off enough to make me want to leave a review which I don’t do often. I visited the store with my 6 year old child and he asked if he could go play in the back where they have a table with legos. I stood less than 10 feet away browsing while he played. Well, as a child does, he played with the legos and knocked some on the floor. One of the store employees stood close by keeping an eye on him and huffed and puffed because of his “mess”. I am not the type of parent to let my child leave behind a mess, but she decided to go ahead and pick up the blocks as he played. If blocks being on the floor is an issue, the Lego table should not be there. Kids will be kids. We were also rushed out of the store right as it turned 6. That’s understandable but maybe a 10 or 5 minute warning would of came off less hasty. Overall, we did not feel welcome today. Also, I noticed that the colloidal silver they were selling in store for $100 is sold online by the company for significantly less money, so prices are clearly...