Bottle Return — Local services in Stratford

It's really getting ridiculous at every returns center I've gone to. A lot of non Ct residents are hoisting up here. I'd been carrying 2 bags of bottles around in my car for two weeks. Because every time I went by one, the line was out the wazoo! This location was no different. The only difference was that I had the time this Saturday, and I wanted those bags out my car. I stood on line for at least an hour, along with many many others. A lot of whom had very few bags. But there were others with TRUCKLOADS of bottles. Literal uhaul trucks. The hour I stood there, we watched one guy unloading his truck the entire time. JUST UNLOADING! crazy! It's to the point that a lot of us were saying this is the last time we'll do this. I might have to agree. Have an express line. Or better yet, have a faculty just for those large bulk truckloads, so people like me with just a couple weeks worth of bottles can be in and out. People say oh go to the grocery store, but a lot of the street bottle collectors keep those held up. It's really ridiculous now. I'm going to try orange, CT facility. Hope the out of staters aren't going that far up. An hour for eight bucks refund is crazy work. Never again. I have one star because once we got to the door entrance they ushered us right to a machine. One guy took one of my bags and went in back. They didn't speak English well so we weren't sure what exactly was happening. But i guess it's how they speed things up by doing 2 bags at once. Also when I had my receipt I didn't know where to go, as busy as they were, a guy politely escorted me to the machine by the entrance door, and motioned for me to scan my receipt and wait for my refund to be disbursed out. I appreciated that, but was glad to be...

This place is nothing but a haven for people bottle trafficking from NY and NJ. Massive box trucks loaded with contractor size bags piled up in front 20 feet high by 20 feet wide. Thousands of dollars of bottles are being redeemed in multi hour sessions at these machines.

There is organized, large scale, on going bottle redemption fraud occurring at this location and I've witnessed it for months. I've reported it to the state and they do nothing about it while out of state people steal our deposits.

This place is no better than a crooked scrap metal yard dealer that willingly buys stolen catalytic converters from known thieves.

These redemption centers were meant for legitimate Connecticut consumers when the state increased the bottle deposit to make it easier for us to get our money back. Sadly we can't even use this center anymore because these out of staters starve everyone else out from using these machines with their multi machine, multi hour sessions that take over nearly the entire redemption center. This company doesn't serve the community anymore, they serve out of state bottle traffickers from NY and NJ.

This company is not being a good corporate citizen by allowing, encouraging, and facilitating massive, organized, on going, out of state bottle redemption fraud and I think it's time this company...

I am the Treasurer of a local Pop Warner league. One of our cheer teams held a bottle and can redemption drive. We selected this redemption center to turn in the cans/bottles. When I tell you, the staff here are so friendly, helpful and task oriented, it is no lie. The manager and his employees quickly set us up at a machine to redeem at all the while helping to unload our cars. Any questions we had were addressed quickly. They even helped us to empty the bags while my partner was making another trip back for a second load. Staff aside, the machines they use are in great working order and got what I believe to be a huge job done quickly and accurately. I cannot say enough good things about this place. Our league will definitely be using this center...